IT Service Management Professional
2 weeks ago
As a Business Analyst at Computacenter, your key responsibilities will include:
- Defining and documenting business requirements for new modules, components, and applications
- Participating in workshops to ensure alignment of requirements and solutions across technical and business teams
- Developing and maintaining business processes and procedures
- Providing excellent customer service and support
About the Location:
The successful candidate will be based in Hatfield, UK, and will work closely with stakeholders across the organisation.
Requirements:
- 3+ years working in similar Business Analyst roles
- Experience in IT Service Management, including Incident management, problem management, change management, release management, and configuration management
- Experience implementing systems using Agile/Scrum methodology
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
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