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Administrative Services Manager

2 months ago

Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

Main duties and responsibilities

As a key member of the Academic Services team, this Programme Leader will play a vital role in managing and supporting processes to produce and maintain a master source of data that accurately reflects the University's portfolio. Working closely with colleagues from Academic Schools, the successful candidate will have the opportunity to contribute to the development and implementation of administrative systems, ensuring seamless delivery of services to students and staff across the University. Key responsibilities include maintaining data relating to courses and curriculum using appropriate systems, ensuring accurate and timely completion of administration activities, and liaising with internal and external stakeholders as required.

Skill and experience required

The ideal candidate will have substantial proven administrative experience, preferably within a Higher Education Institution, along with proficiency and experience in IT across the range of Microsoft products, including databases, spreadsheets, and word-processing. Excellent communication skills, a good understanding of customer care, and proven problem-solving skills are essential for success in this role. A minimum of a Degree or equivalent, or proven experience, is also required. The University of Hertfordshire is an equal opportunities employer and welcomes applications from diverse candidates.