Business Development Manager
14 hours ago
The Partnership & Client Success Executive plays a pivotal role in driving business growth and client satisfaction for Halfords for Business. This role involves managing a portfolio of clients and partners, identifying opportunities for expansion, and negotiating contracts to meet set Key Performance Indicators (KPIs).
Key Responsibilities- Collaborate with the Partnership & Client Success Manager to oversee key partnerships across all H4B areas, including Cycle to Work, Gift Cards, and Partnerships.
- Account manage a designated set of clients and partners, developing relationships and driving growth through client acquisition, retention, and account expansion.
- Develop negotiation skills to renegotiate terms and conditions, supplier agreements, and lease agreements to optimize business outcomes.
- Identify and pursue new business opportunities through prospecting, selling, presenting, and closing.
- Utilize business relationships to drive wider opportunities across all Halfords for Business propositions and initiatives.
- Maintain a deep understanding of profitability to facilitate high-volume, good-margin sales.
- Deliver presentations and communicate effectively with clients, showcasing a high degree of professionalism and competency.
- Manage time and pipeline effectively, providing accurate insights and forecasts to the Line Manager.
- Continuously seek ways to improve team productivity and efficiency, aligning with Halfords' company values.
- Contribute to a strong team environment, working towards shared targets and goals.
- Strong account management skills
- Excellent communication and presentation skills
- Ability to work independently and as part of a team
- Enthusiasm and passion for sales and account management
- Open, clear, and transparent communication style
- Ability to use personal judgment and initiative to develop solutions
- Attention to detail and strong analytical skills
- Good relationship-building skills
- Ability to work calmly under pressure
- Excellent task and time management skills
Halfords for Business is a leading provider of business solutions, including Cycle to Work, Gift Cards, and Partnerships. We are committed to delivering exceptional customer service and driving business growth through strategic partnerships and client relationships.
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