Customer Success Advocate
4 weeks ago
The Customer Success Advocate role at ServiceNow is a key position that requires a strong advocate for our customers. As a portfolio manager, you will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.
You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. This includes identifying criteria for assisting customers using Artificial Intelligence in the Impact Digital Experience, promoting ServiceNow customer success stories and processes, ensuring customers obtain maximum value from their ServiceNow investment, and working with ServiceNow teams to improve product adoption and increased footprint.
Key responsibilities include:
- Providing independent comprehensive services to customers
- Resolving issues through analysis and problem-solving
- Collaborating with ServiceNow teams to improve product adoption and usage
- Developing and implementing strategies to help customers achieve business outcomes
Requirements for this role include 2+ years of experience providing customer professional services or related business support, ability to provide independent comprehensive services, experience resolving issues through analysis, and ServiceNow accreditations or certifications a plus.
This is a full-time position that requires regular office attendance in Staines, UK.
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Customer Success Advocate
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow, Inc. Full timeCustomer Success AdvocateAt ServiceNow, we're looking for a Customer Success Advocate to join our team. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired business outcomes through the effective use of our products.Develop and maintain a deep understanding of our customers' business...
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Customer Success Manager
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeCustomer Success Manager Job DescriptionThe role of the Customer Success Manager is to act as an advocate for our customers, helping them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.Key Responsibilities:Oversee customer outcomes engagement for customers in your portfolio, understanding each...
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Customer Success Manager
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeCustomer Success Manager Job DescriptionThe role of the Customer Success Manager at ServiceNow is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring...
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Customer Success Manager
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Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeCustomer Success Manager RoleThe Customer Success Manager plays a critical role in ensuring customers achieve their desired business outcomes through the effective use of ServiceNow products. This position involves overseeing a portfolio of customers, understanding their unique needs and challenges, and providing prescriptive guidance to help them achieve...
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Customer Success Manager
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Customer Success Manager
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