Hospitality Services Supervisor

4 days ago


Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time
About This Opportunity

We are seeking a highly skilled and experienced Restaurant and Bar Manager to join our Food and Beverage Department at Hanbury Manor Marriott Hotel & Country Club.

This role offers a unique opportunity to lead a talented team, drive business growth, and contribute to the success of our organization.

As a Restaurant and Bar Manager, you will be responsible for overseeing the day-to-day operations of all food and beverage outlets, ensuring seamless service delivery and driving alignment with our brand's service culture.

Key Accountabilities:

You will be responsible for:

  • Managing the day-to-day operations of the Food and Beverage outlets: Restaurant, Cocktail Bar, Oak Hall, Vardon's Bar & Room Service.
  • Line management responsibilities for all levels F&B Leaders to F&B Service Experts.
  • Providing excellent customer service and responding proactively to guests' concerns.
  • Driving alignment of all employees, team leaders, and managers to the brand's service culture.
  • Ensuring associates receive continuous training on service excellence and menu knowledge.
Requirements:

To succeed in this role, you should have:

  • A high school diploma or GED, with 4 years of experience in food and beverage, culinary, or related professional area.

Alternatively, you may hold a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major, with 2 years of experience in food and beverage, culinary, or related professional area.

Competitive Salary and Benefits

We offer a competitive salary range of £65,000 - £90,000 per annum, depending on experience, plus benefits including a 50% discount on Food & Beverage, 30% discount on Golf & Spa retail products, access to Leisure Club, length of service rewards, and invitations to afternoon teas.



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