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IT Support Specialist

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Lorien Full time
Job Title: IT Support Specialist

Lorien is seeking an experienced IT Support Specialist to join our team as an IT Support Engineer. As an IT Support Specialist, you will be responsible for providing high-level support to our executive team, ensuring that all IT-related issues are resolved promptly and efficiently.

Key Responsibilities:

  • Provide technical support to the executive team, resolving IT-related issues and ensuring minimal downtime.
  • Collaborate with cross-functional teams to ensure seamless execution of IT projects and initiatives.
  • Develop and maintain strong relationships with internal stakeholders, including executive team members and IT vendors.
  • Stay up-to-date with the latest IT trends, technologies, and best practices to ensure the highest level of support.
  • Participate in on-call rotations and provide after-hours support as needed.

Requirements:

  • 3+ years of experience in IT support, preferably in an executive environment.
  • Strong knowledge of Windows 10, Office 365, and Mac OS.
  • Experience with audio-visual support, endpoint encryption, and ITIL practices.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Lorien:

Lorien is a leading company in the financial services industry, committed to delivering exceptional IT support to our executive team. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.