First-Line IT Support Specialist
1 month ago
At Air IT Limited, we're seeking a skilled First-Line IT Support Specialist to join our team. As a key member of our service desk, you'll be responsible for providing exceptional customer service and technical support to our clients.
The Role:
- Respond to and resolve technical issues in a timely and efficient manner
- Collaborate with team members to escalate complex issues
- Prioritize workload to meet client SLAs
About You:
- Previous experience in IT support
- Outstanding customer service and problem-solving skills
- Proficiency with the latest Microsoft technologies
The Benefits:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
We're committed to fostering an inclusive and diverse workplace where everyone thrives. If you're passionate about delivering exceptional customer service and technical support, we'd love to hear from you.
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