Current jobs related to Senior Service Advisor - Stirling, Stirling - Lookers

  • Senior Service Advisor

    2 weeks ago

    Stirling, Stirling, United Kingdom Lookers Full time

    Job OverviewStirling AudiWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team, providing exceptional customer service and ensuring seamless vehicle maintenance experiences.As a Senior Service Advisor, you will be responsible for: Booking MOTs, services, and repair work for our customers, while ensuring prompt...

  • Senior Service Advisor

    3 weeks ago

    Stirling, Stirling, United Kingdom Lookers Full time

    Job OverviewLookers Stirling Audi is seeking a skilled and dedicated Service Advisor to join our Aftersales Team. As a Senior Service Advisor, you will be responsible for delivering exceptional customer service and ensuring seamless vehicle maintenance experiences.Key ResponsibilitiesBooking and scheduling vehicle services and repairsProviding expert advice...

  • Senior Service Advisor

    1 month ago

    Stirling, Stirling, United Kingdom Lookers Full time

    OverviewStirling AudiKey ResponsibilitiesCoordinate and schedule appointments for customers, ensuring efficient use of resources and minimizing wait times.Provide expert advice on warranty coverage and recommend additional services or products that enhance the customer experience.Collaborate with the Aftersales team to optimize workflow, manage call volumes,...

  • Senior Service Advisor

    1 month ago

    Stirling, Stirling, United Kingdom Lookers Full time

    OverviewStirling AudiKey ResponsibilitiesCoordinate and schedule appointments for customers, ensuring efficient use of resources and minimizing wait times.Provide expert advice on warranty coverage and recommend additional services or products that enhance the customer experience.Collaborate with the Aftersales team to optimize workflow, manage call volumes,...

  • Senior Service Advisor

    4 weeks ago

    Stirling, Stirling, United Kingdom Lookers Full time

    OverviewStirling AudiKey ResponsibilitiesCoordinate and schedule appointments for customers, ensuring efficient use of resources and minimizing wait times.Provide expert advice on warranty cover and recommend additional services or products that enhance the customer experience.Collaborate with the Aftersales team to optimize workflow, manage call volumes,...

  • Senior Service Advisor

    4 weeks ago

    Stirling, Stirling, United Kingdom Lookers Full time

    OverviewStirling AudiKey ResponsibilitiesCoordinate and schedule appointments for customers, ensuring efficient use of resources and minimizing wait times.Provide expert advice on warranty cover and recommend additional services or products that enhance the customer experience.Collaborate with the Aftersales team to optimize workflow, manage call volumes,...

  • Senior Service Advisor

    2 weeks ago

    Stirling, Stirling, United Kingdom Lookers Full time

    OverviewStirling AudiMonday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)As a key member of our Aftersales Team, you will be responsible for delivering exceptional customer service and ensuring seamless communication throughout the service process.ResponsibilitiesBooking MOTs, services and other repair work for our customersAdvising...

  • Senior Legal Advisor

    3 weeks ago

    Stirling, Stirling, United Kingdom Reed Full time

    Job Title: Senior Legal AdvisorJob Type: Full-time (37.5hrs), PermanentSector: ConstructionReed Legal is seeking a Senior Legal Advisor to provide comprehensive legal support to their executive team and regional directors. This role involves both contentious and non-contentious legal work, focusing on contractual matters during preconstruction and throughout...

  • Customer Service Advisor

    3 weeks ago

    Stirling, Stirling, United Kingdom M&G Full time

    We are seeking a skilled Customer Service Consultant to join our dynamic team at M&G plc. As a key member of our inbound contact centre team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have the best possible experience in their communications with us.The ideal candidate will have experience of...

  • Senior Service Advisor

    3 weeks ago

    Stirling, Stirling, United Kingdom Lookers Full time

    pbJobOverview/b/ppStirlingAudiisseekinganexperiencedanddedicatedServiceAdvisortojoinourAftersalesTeam.AsaSeniorServiceAdvisor,youwillberesponsiblefordeliveringexceptionalcustomerserviceandensuringthesmoothoperationofourservicedepartment./ppbKeyResponsibilities/b/pulliBookingMOTs,services,andotherrepairworkforcustomers/liliAdvisingcustomersonwarrantycoverandu...

  • Customer Service Representative

    3 weeks ago

    Stirling, Stirling, United Kingdom M&G Full time

    We are seeking a skilled Customer Service Consultant to join our dynamic team at M&G plc. As a key member of our inbound contact centre team, you will play a vital role in delivering exceptional customer service and ensuring our customers have the best possible experience in their communications with us.The ideal candidate will possess excellent...

  • Customer Service Representative

    2 weeks ago

    Stirling, Stirling, United Kingdom SS&C Technologies Holdings Full time

    Job Title: Customer Service AdvisorAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, investors, and financial institutions.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    4 weeks ago

    Stirling, Stirling, United Kingdom CCA Recruitment Group Full time

    Job Title: Customer Service/Sales AdvisorAs a Customer Service/Sales Advisor at CCA Recruitment Group, you will play a vital role in delivering exceptional customer experiences while driving sales growth. Your primary objective will be to provide personalized solutions to customers, promote products, and upsell relevant packages to meet performance...

  • Customer Service Representative

    4 weeks ago

    Stirling, Stirling, United Kingdom CCA Recruitment Group Full time

    Job Title: Customer Service/Sales AdvisorAs a Customer Service/Sales Advisor at CCA Recruitment Group, you will play a vital role in delivering exceptional customer experiences while driving sales growth. Your primary objective will be to provide personalized solutions to customers, promote products, and upsell relevant packages to meet performance...

  • Customer Service Representative

    4 days ago

    Stirling, Stirling, United Kingdom M&G Full time

    We are looking for a Customer Service Consultant to join our dynamic team in Bath, Stirling, and Edinburgh. As a key member of our inbound contact centre team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.As a Customer Service Consultant, you will provide accurate and straightforward...

  • Customer Service Representative

    4 weeks ago

    Stirling, Stirling, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a talented Customer Advisor to join our team at Argos, a leading retailer with a passion for delivering exceptional customer experiences. As a Customer Advisor, you will be the face of our brand, providing outstanding service to our customers and helping them find the perfect products for themselves and their loved ones.Key...

  • Customer Service Representative

    4 weeks ago

    Stirling, Stirling, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a talented Customer Advisor to join our team at Argos, a leading retailer with a passion for delivering exceptional customer experiences. As a Customer Advisor, you will be the face of our brand, providing outstanding service to our customers and helping them find the perfect products for themselves and their loved ones.Key...

  • Customer Service Representative

    2 months ago

    Stirling, Stirling, United Kingdom M&G Full time

    We are seeking a skilled Customer Service Consultant to join our dynamic team at M&G plc. As a key member of our inbound contact centre team, you will play a vital role in delivering exceptional customer service and ensuring our customers have the best possible experience in their communications with us.Key Responsibilities:Provide accurate and timely...

  • Customer Service Representative

    4 weeks ago

    Stirling, Stirling, United Kingdom M&G Full time

    We are seeking a skilled Customer Service Consultant to join our dynamic team at M&G plc. As a key member of our inbound contact centre team, you will play a vital role in delivering exceptional customer service and ensuring our customers have the best possible experience in their communications with us.Key Responsibilities:Provide accurate and timely...

  • Customer Service Representative

    2 months ago

    Stirling, Stirling, United Kingdom M&G Full time

    We are seeking a skilled Customer Service Consultant to join our dynamic team at M&G plc. As a key member of our inbound contact centre team, you will play a vital role in delivering exceptional customer service and ensuring our customers have the best possible experience in their communications with us.Key Responsibilities:Provide accurate and timely...

Senior Service Advisor

2 months ago

Stirling, Stirling, United Kingdom Lookers Full time

Overview

Stirling Audi

Key Responsibilities

  • Coordinate and schedule appointments, services, and repairs for customers
  • Provide expert advice on warranty cover and recommend additional parts/accessories
  • Liaise with the Aftersales department to optimize workload and call volumes
  • Manage high-volume customer interactions, phone calls, and online booking queries
  • Communicate effectively with customers regarding turnaround times and appointment updates
  • Maintain accurate customer records and update systems accordingly

Requirements

As a Service Advisor at Stirling Audi, you will possess excellent communication skills, a warm personality, and a passion for delivering exceptional customer experiences. Previous experience with Kerridge/ADP and knowledge of dealer systems are advantageous. You will be a team player with the ability to work independently and use your initiative. If you have a background in the automotive industry and a focus on customer service, we encourage you to apply.