Business Support Assistant

4 weeks ago

Shrewsbury, Shropshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job Summary

Midlands Partnership NHS Foundation Trust is seeking a highly organized and detail-oriented Business Support Assistant to provide administrative support to the Business Support Officer. The successful candidate will be responsible for maintaining accurate records, providing a high level of customer service, and supporting the team in achieving its goals.

Main Responsibilities

  • Provide administrative support to the Business Support Officer, including data entry, document preparation, and record-keeping.
  • Ensure accurate and timely maintenance of patient health and staff records, in line with policy and standard operating procedure.
  • Provide a full range of office support systems, including photocopying, collating, and data input.
  • Interpret simple spreadsheets, have a good eye for detail, and be able to spot data discrepancies.
  • Prioritize own workload and meet deadlines to meet the requirements of the team.
  • Open, sort, and distribute post, faxes, memos, and other correspondence.
  • Be proficient in the use of Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
  • Handle incoming and outgoing telephone calls in a polite and efficient manner, referring queries to a more senior colleague where appropriate.
  • Take accurate messages and pass them to the appropriate person in a timely manner.
  • Assist the Business Support Officer in the general preparation of meeting paperwork and support minute-taking as and when required.
  • Support with regular stock checks and ordering/receipt of office supplies.

About Us

Midlands Partnership NHS Foundation Trust is a diverse and inclusive organization that values its employees. We offer a range of benefits, including career development opportunities, an excellent NHS pension scheme, and a generous annual leave entitlement. We are committed to supporting our staff in their careers and providing a positive working environment.

Person Specification

  • Experience of Microsoft Office.
  • NVQ Level 2 in Business Administration (or equivalent level of administrative experience).
  • RSA II or equivalent experience.
  • Ability to produce documents and reports to a high standard.
  • Demonstrate effective verbal and written communication skills.

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