Business Operations Coordinator

1 week ago


Shrewsbury, Shropshire, United Kingdom Universal Business Team Full time

Job Summary

We are seeking a highly organised and proactive Business Co-ordinator to support the management team at Universal Business Team. The ideal candidate will have strong multi-departmental skills and be able to oversee essential business functions, including HR, compliance, IT, and general operations.

Key Responsibilities

  • Task Management: Maintain and track priority tasks for the management team, ensuring timely completion.
  • HR Administration: Support with recruitment by conducting first-stage interviews, arranging further interviews, and handling new staff inductions and documentation. Assist in arranging and attending staff meetings such as performance reviews, disciplinaries, and welfare meetings.
  • Health & Safety: Administer the training portal, ensuring staff training and documentation are up to date. Support with updating risk assessments and maintaining compliance with safety standards.
  • Compliance: Oversee business insurances and ISO certification processes (9001 & 14001), and ensure all property and equipment compliance is managed effectively.
  • IT Support: Act as the first point of contact for IT issues, liaising with external IT support as needed. Assist with the set-up of IT equipment for new staff and manage system development alongside external developers.

Requirements

The ideal candidate will have:

  • Strong organisational and time management skills, with the ability to juggle multiple priorities effectively.
  • Excellent communication and interpersonal abilities to work across various departments.
  • A high level of attention to detail and the ability to solve problems with a hands-on approach.
  • Proficiency in Microsoft Office, as well as experience with ERP systems (e.g. NetSuite, O365).
  • HR and compliance experience is desirable, including familiarity with ISO standards (9001 & 14001).
  • Basic knowledge of IT systems and experience providing first-line IT support (desirable but not essential).

This role is ideal for someone who enjoys a varied workload, can adapt quickly to changing priorities, and is eager to contribute to the smooth running of a fast-paced office environment.



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