Business Support Assistant

2 months ago

Shrewsbury, Shropshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time
Job Description

About the Role

This is an exciting opportunity to join the Midlands Partnership NHS Foundation Trust as a Business Support Assistant. As a key member of our team, you will provide comprehensive administrative support to the Business Support Officer, ensuring compliance in all areas of performance.

Key Responsibilities

  • Provide administrative support to the Business Support Officer in the retrieval of information in relation to key performance indicators.
  • Maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Act.
  • Provide a full range of office support systems, including photocopying and collating and inputting data in a timely manner into both manual and electronic systems.
  • Interpret simple spreadsheets, have a good eye for detail and be able to spot data discrepancies.
  • Prioritize own workload and meet deadlines in order to meet the requirements of the role.
  • Open, sort and distribute post (incoming and outgoing), faxes, memos and other correspondence.
  • Be proficient in the use of Microsoft Office programmes, including Word, Excel, PowerPoint, and Outlook.
  • Handle incoming and outgoing telephone calls in a polite and efficient manner, referring telephone queries to a more senior colleague where appropriate.
  • Take accurate messages and pass them to the appropriate person in a timely manner.
  • Assist the Business Support Officer in the general preparation of meeting paperwork and support minute taking as and when required.
  • Support with regular stock checks and ordering/receipt of office supplies.
  • Be available for regular supervision by the Business Support Officer.

Person Specification

  • Experience of Microsoft Office.
  • NVQ Level 2 in Business Administration (or equivalent level of administrative experience).
  • RSA II or equivalent experience.
  • Ability to produce documents and reports to a high standard.
  • Demonstrate effective verbal and written communication skills.

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