Customer Support Associate

2 days ago

London, Greater London, United Kingdom DA Financial Trading Recruitment Full time
Customer Support Associate - Italian Speaker

We are seeking a highly skilled Customer Support Associate to join our team at DA Financial Trading Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner, via phone, email, and chat.
  • Support clients with technical issues, troubleshooting, and account management.
  • Liaise with internal teams to resolve customer complaints and issues.
  • Assist with the opening and maintenance of client accounts, ensuring accurate records.
  • Provide excellent customer service, ensuring a positive experience for our clients.

Requirements:

  • Previous experience in a customer-facing role, preferably in the financial services industry.
  • Fluent Italian language skills, both written and spoken.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Language: Italian

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