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Customer Service Representative

2 months ago


East London, United Kingdom Deverell Smith Recruitment Ltd Full time

We are seeking a skilled and experienced Customer Service Representative to join our team at Deverell Smith Recruitment Ltd. As a Customer Service Representative, you will be responsible for enhancing the aesthetics of various surfaces, performing maintenance tasks, and ensuring a high-quality finish in high-end residential units.

Key Responsibilities:

  1. **Safety Compliance**
  2. Follow all safety protocols and guidelines to ensure a safe working environment.
  3. Utilize safety equipment as required, including personal protective equipment (PPE).
  1. **Quality Control**
  2. Inspect completed work to ensure it meets quality standards and client satisfaction.
  3. Make any necessary touch-ups or corrections to achieve a flawless finish.
  1. **Customer Service**
  2. Interact professionally with clients and address their questions or concerns.
  3. Provide guidance and recommendations regarding paint colors, finishes, and decorating options.

Requirements:

  • Proven experience as an operative for a New Build developer
  • Strong knowledge of painting techniques, materials, and finishes
  • Proficiency in mastic application and repairs
  • Attention to detail and commitment to delivering high-quality work
  • Ability to work independently and manage time effectively
  • Excellent communication and customer service skills
  • Physical fitness and stamina for physically demanding tasks
  • Understanding of safety protocols and guidelines