Customer Service Representative

4 weeks ago


East Wittering, West Sussex, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work effectively as part of a team to achieve sales targets, maintain store standards, and support colleagues as needed.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A supportive and inclusive work environment, with opportunities for career progression and professional growth.
  • A range of benefits, including discounts on Tesco products, access to employee discounts, and a pension scheme.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and enthusiastic attitude, with a commitment to delivering exceptional customer service.
  • Ability to work flexibly, including weekends and bank holidays, as required.
  • Basic math skills and accuracy when handling customer transactions.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply online or in-store to join our team as a Customer Service Representative.



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