Customer Service Representative
4 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work effectively as part of a team to achieve sales targets, maintain store standards, and support colleagues as needed.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A supportive and inclusive work environment, with opportunities for career progression and professional growth.
- A range of benefits, including discounts on Tesco products, access to employee discounts, and a pension scheme.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a commitment to delivering exceptional customer service.
- Ability to work flexibly, including weekends and bank holidays, as required.
- Basic math skills and accuracy when handling customer transactions.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply online or in-store to join our team as a Customer Service Representative.
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