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Restaurant Operations Manager

1 month ago

Leicester, Leicester, United Kingdom Bistrot Pierre Full time
Duty Manager - Bistrot Pierre

About the Role

We are seeking a highly skilled Duty Manager to join our dynamic restaurant team in Leicester. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.

Key Responsibilities

Ensure staffing levels are adequate for the shift and address any issues in a timely manner

Anticipate client needs and react to enhance client satisfaction

Assist within other areas of the restaurant as needed

Brief the front of house team on customer satisfaction and upselling targets

Maintain clear communication with the kitchen team to ensure they are ready for service and products are available

What We Offer

Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrot Pierre restaurants

An awesome service charge on top of your competitive hourly pay rate

Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker

Discounted room rates at our two hotels

Discounted selected dishes on shift, and wines at cost price

We take well-being seriously, so you'll have access to our 24/7 employee assistance programme

Fantastic staff nights out and on-shift daily and monthly incentives

Annual company rewards - get the chance to win holiday vouchers for you and your loved ones

Take part in our Future Leaders course, where you can experience bespoke career development

Why Choose Bistrot Pierre?

We pride ourselves on creating a welcoming and inclusive environment for all, where you can excel and develop in your role