Customer Relations Manager

3 weeks ago


Luton, Luton, United Kingdom Victim Support Full time

Victim Support is an independent charity providing a range of specialist services to people affected by crime across England and Wales.

We are seeking a Community Engagement and Training Officer to support our specialist domestic abuse and stalking team in Bedfordshire through engagement, leading on raising awareness of our local services, attending events, delivering training to partners, and client engagement activities.

The successful candidate will work effectively with a focus on customer service and care, ensuring that our services meet the needs of victims and witnesses.

Key Responsibilities:

  • Lead on raising awareness of our local services through social media and events
  • Deliver training to a range of partners on domestic abuse and stalking
  • Support client engagement activities to ensure our services meet the needs of victims and witnesses
  • Work with the specialist domestic abuse and stalking team to develop and implement engagement strategies

Requirements:

  • Excellent customer service and communication skills
  • Ability to work effectively in a team environment
  • Experience of working with vulnerable adults and children
  • Knowledge of domestic abuse and stalking issues

About Us:

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are passionate about creating an environment where all staff and volunteers feel respected and heard.

We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for candidates who are disabled and meet all essential criteria for a role.



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