Customer Service Liaison

3 weeks ago


Luton, Luton, United Kingdom Cityscape Recruitment Full time
About the Role

We are seeking a skilled Customer Relations Manager to join our team at Cityscape Recruitment. As a key member of our team, you will be responsible for building and maintaining strong relationships with customers throughout the construction process.

Key Responsibilities:

  • Guide customers through the construction process, providing home demonstrations and addressing any questions or concerns.
  • Showcase thoughtfully designed homes post-construction, highlighting benefits such as flexible living spaces and energy efficiency.
  • Conduct follow-up visits with customers after they have moved in to maintain strong relationships and proactively address any issues.

Requirements:

  • Proven experience in a customer-facing role within the residential developer industry.
  • Strong ability to build and maintain relationships with both internal and external stakeholders.
  • Polite, professional, and an outstanding communicator.

About the Company:

Our client is a prominent developer with over 60 years of experience in creating well-designed, sustainable communities. They have established a strong reputation for successfully delivering developments of all sizes and scales.



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