Community Liaison Specialist
4 weeks ago
About the Role
As a key member of our team, you will play a vital role in ensuring the smooth delivery of our services to residents. Your primary responsibility will be to act as a visible point of contact, engaging with customers through various channels, including newsletters, meetings, visits, and open days.
Key Responsibilities
- Ensure residents are aware of works processes and communicate updates/changes accordingly.
- Coordinate handover of keys to site teams and provide a high standard of customer aftercare.
- Manage expectations between residents, the client, and our operations teams.
Requirements
We are looking for an experienced Resident Liaison Officer who can work collaboratively with a range of stakeholders. You will need to be a naturally excellent communicator, able to manage sometimes difficult situations with confidence and discretion. A full UK driving licence is also essential.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career progression aligned with the company's growth.
- Immediate interview for qualified candidates.
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