Community Liaison Specialist

4 weeks ago


Luton, Luton, United Kingdom United Living Group Full time

About the Role

As a key member of our team, you will play a vital role in ensuring the smooth delivery of our services to residents. Your primary responsibility will be to act as a visible point of contact, engaging with customers through various channels, including newsletters, meetings, visits, and open days.

Key Responsibilities

  • Ensure residents are aware of works processes and communicate updates/changes accordingly.
  • Coordinate handover of keys to site teams and provide a high standard of customer aftercare.
  • Manage expectations between residents, the client, and our operations teams.

Requirements

We are looking for an experienced Resident Liaison Officer who can work collaboratively with a range of stakeholders. You will need to be a naturally excellent communicator, able to manage sometimes difficult situations with confidence and discretion. A full UK driving licence is also essential.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career progression aligned with the company's growth.
  • Immediate interview for qualified candidates.


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