Customer Service Representative

4 weeks ago


Luton, Luton, United Kingdom Advancing People Full time

We are recruiting for German Speaking Customer Service Advisors to work with our client, a leading digital holiday operator based in Luton, Bedfordshire. As a German Speaking Customer Service Advisor, you will be responsible for providing excellent customer service via phone, live-chat and email to customers primarily based in the German speaking region.

Key Responsibilities:
  • Handle inbound calls and emails from German speaking customers
  • Provide exceptional service to customers calling in, both from your market-specific language and from the UK
  • Solve queries quickly and effectively, ensuring customers' needs are met in the very first interaction
  • Handle complaints and issues that arise both during holidays and after customers have returned, working closely with both customers and destination partners
  • Support Duty Managers during incidents and emergencies, providing welfare calls in the language spoken by European customers

Requirements:

  • Fluent in German
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive 'can do' attitude

This is a full-time permanent position offering an annual salary of £36,000 + attractive company benefits.



  • Luton, Luton, United Kingdom Advancing People Ltd Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Advancing People Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, primarily those based in the German speaking region.Key...


  • Luton, Luton, United Kingdom Life Sciences Recruitment Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Life Sciences Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Order approval through the use of SAP.To promote the company as a credible,...


  • Luton, Luton, United Kingdom Marks & Spencer Full time

    Unlock Your Potential as a Customer Service RepresentativeMarks & Spencer is committed to delivering exceptional customer experiences. As a Customer Service Representative, you will be the face of our business, championing and promoting our products while providing outstanding service.About the Role:Serve customers efficiently on the shop floor and at...


  • Luton, Luton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for providing top-notch customer service and supporting our operational goals.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...


  • Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Luton, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries with a high level of professionalism and efficiency.Key Responsibilities:Provide accurate information regarding products...


  • Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Luton, Luton, United Kingdom Chartwells - Schools Full time

    We are seeking a passionate and friendly Customer Service Assistant to join our team at Chartwells, the leading provider of catering and support services to the education sector.As a Customer Service Assistant, you will contribute to a fast-paced environment, working closely with our team to deliver exceptional customer experience. You will be responsible...


  • Luton, Luton, United Kingdom CBRE Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at CBRE Global Workplace Solutions. As a key member of our team, you will provide exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Be a point of contact for Management teams and support with any adhoc tasks and...


  • Luton, Luton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Luton, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and...


  • Luton, Luton, United Kingdom Going Forward into Employment Full time

    About the TeamAt Going Forward into Employment, we strive to make a positive impact on the lives of our customers. Our team is dedicated to providing exceptional service and support to those in need.We are seeking a highly motivated and empathetic individual to join our team as a Service Delivery Officer. As a key member of our front-of-house team, you will...


  • Luton, Luton, United Kingdom Govia Thameslink Railway Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant GPR. As a key member of our station team, you will be responsible for delivering exceptional customer service to our passengers.Key ResponsibilitiesProvide outstanding customer service to our passengers, ensuring their journey is smooth and...


  • Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Luton, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Luton, Luton, United Kingdom Tenpin Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that our guests have a fantastic time at our entertainment centers.Key ResponsibilitiesProvide outstanding...


  • Luton, Luton, United Kingdom Life Sciences Recruitment Full time

    Job DescriptionOur client is a leading pharmaceutical company driven by the purpose to develop, manufacture and market a broad range of products globally. With an international presence and a site in Luton, they are looking to grow their customer service team.This high-energy role requires great communication and problem-solving skills. The person will be...


  • Luton, Luton, United Kingdom Lloyds Bank plc Full time

    Customer Support Role OverviewThis is an exciting opportunity to join the Lloyds Bank team as a Customer Support Representative. As a key member of our branch-based team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProviding high-quality customer service to clients in a branch...


  • Luton, Luton, United Kingdom Govia Thameslink Railway Full time

    We're looking for a talented individual to join our team as a Sales Assistant GPR. As a Sales Assistant GPR, you will be the first point of contact for our customers, providing exceptional customer service and ensuring that every customer interaction is positive and efficient. Key responsibilities will include:Providing outstanding customer service,...


  • Luton, Luton, United Kingdom Alliance Consulting Full time

    Customer Service Advisor OpportunityWe are seeking an experienced Customer Service Advisor to join our in-house Sales & Marketing Team at a Luton-based pharma company. This is an exciting time to be joining them as they continue to expand their product ranges.As a Customer Service Advisor, you will ensure customers receive their orders on time and in full,...


  • Luton, Luton, United Kingdom Tenpin Full time

    Deliver Exceptional Customer ExperiencesWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our fantastic team at Tenpin. As a key member of our team, you will be responsible for delivering outstanding customer experiences, ensuring that every guest has an unforgettable time with us.Key Responsibilities:Provide exceptional...


  • Luton, Luton, United Kingdom Europcar Group Full time

    Job DescriptionWe are seeking a highly skilled and motivated Multi-Skilled Administrator to join our team at Europcar Group.The successful candidate will be responsible for providing exceptional customer service, handling telephone enquiries, and selling our services and products to make our customers' journeys easier.The ideal candidate will have excellent...


  • Luton, Luton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled and customer-focused Sales Assistant to join our retail team in the UK. The successful candidate will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product selection.Operate the cash...