Customer Service Operations Manager
4 days ago
We are looking for a Customer Service Operations Manager to join our Management team at Job Solutions Ltd. As a key member of our team, you will play a critical role in managing a team of Customer Care Advisors and driving efficiency through leadership, process reviews, and continual improvement.
About the Team:Our team is dedicated to providing exceptional customer service and support. We are committed to continuous improvement and strive to exceed our customers' expectations.
Key Responsibilities:- Recruit, coach, mentor, and develop Customer Care Advisors
- Manage invoice query analysis and work with Finance/Customer Care to build action plans to achieve first-time invoicing rate
- Implement and manage improvements to enhance the customer journey and customer experience
The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience. If you are a strategic thinker with excellent analytical skills, we encourage you to apply.
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Customer Service Operations Manager
8 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Description:Job Solutions Ltd is seeking a talented Customer Service Operations Manager to cover maternity leave. This role involves leading customer care operations, providing support to colleagues, and ensuring exceptional customer service. The ideal candidate will have a strong background in customer service, excellent communication skills, and the...
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Customer Service Operations Manager
2 days ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Full timeAbout the Role">The Senior Customer Experience Lead is responsible for driving and improving customer service operations, ensuring exceptional service delivery to clients. This involves managing a team of customer service representatives, analysing service metrics, and implementing strategies to enhance overall customer satisfaction.Key Duties:Leadership &...
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Senior Operations and Customer Service Manager
4 weeks ago
Bridgwater, Somerset, United Kingdom Hawk 3 Talent Solutions Full timeHawk 3 Talent Solutions is seeking a highly skilled Senior Operations and Customer Service Manager to join our client's team in Bridgwater, Somerset. This senior-level role offers a unique opportunity for career advancement and leadership development.About the Company:Our client is a highly successful specialist fire protection & security solutions company...
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Customer Service Manager
1 month ago
Bridgwater, United Kingdom CV-Library Full timeAn excellent opportunity for an experienced Customer Service Manager to join a well-established company Job Type: Full-Time, Permanent. Salary: £32,000 - £35,000 Per Annum, Depending on Experience. Location: Bridgwater, Somerset TA6. About The Role: The Customer Service Manager (CSM) is responsible for overseeing and improving customer...
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Customer Service Operations Director
8 hours ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Ltd Full timeAbout the Role: We are seeking an experienced Customer Service Operations Director to join our team at Recruitment Helpline. As a key member of our leadership team, you will be responsible for overseeing and improving customer service operations, ensuring that the team delivers exceptional service to clients.Key Responsibilities: The successful candidate...
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Service Operations Manager
4 weeks ago
Bridgwater, Somerset, United Kingdom Hawk 3 Talent Solutions Full timeHawk 3 Talent Solutions is a leading recruitment agency for specialist fire protection & security solutions companies. We are currently seeking an experienced Service Operations Manager to join our client based in Bridgwater, Somerset.Job Overview:This senior-level role offers a unique opportunity for career advancement and leadership development. The...
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Operations & Service Manager
1 month ago
Bridgwater, United Kingdom CV-Library Full timeHawk 3 Talent Solutions is hiring on an exclusive sole agency basis on behalf of our outstanding client for an Operations & Service Manager to join a highly successful Specialist Fire Protection & Security Solutions company based in Bridgwater, Somerset. This is a senior-level role within the...
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Customer Service Manager
2 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeAbout the RoleThis is a permanent, full-time position with a salary estimate of £35,000-£45,000 per annum, depending on experience. The role involves managing a team, recruiting, coaching, and mentoring staff, as well as developing sales strategies and improving customer satisfaction.Key responsibilities include:Recruiting, training, and developing...
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Customer Service Manager
7 days ago
Bridgwater, United Kingdom TOPPS TILES Full timeExperienced Customer Service Manager Wanted at Topps TilesWe are looking for a seasoned Customer Service Manager to join our team at Topps Tiles. As the UK's leading tile specialist, we sell only the best quality on-trend products and pride ourselves on providing excellent customer service.In this role, you will lead by example, demonstrating exceptional...
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Customer Service Manager
8 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking a highly skilled Retail Customer Care Manager to join our busy, professional team at Job Solutions Ltd.The ideal candidate will have experience in retail customer service and be able to effectively manage a team of staff to deliver exceptional customer experiences.This is a permanent, full-time position located in Bridgwater,...
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Customer Service Manager
7 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeEstimated Salary: £35,000 - £45,000 per annumRetail Customer Care Managers play a vital role in managing teams of Customer Service Advisors who drive sales and handle administrative tasks. This position requires strong leadership skills to maintain efficiency, review processes, and continually improve department performance. The successful candidate will...
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Customer Service Director
2 weeks ago
Bridgwater, Somerset, United Kingdom CV-Library Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Recruitment Helpline.This is an excellent opportunity for an experienced professional to oversee and improve customer service operations, ensuring that the team delivers exceptional service to clients.
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Customer Service Manager
7 days ago
Bridgwater, Somerset, United Kingdom Entain Group Full timeAbout the RoleWe are seeking a Retail Customer Service Manager to join our team at Entain Group.This is a key role that requires strong communication and interpersonal skills to deliver exceptional customer service and drive excellence daily.
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Customer Service Advisor
6 months ago
Bridgwater, United Kingdom Nonwovenn Limited Full time**About Us** Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing over 240 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised...
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Customer Service Advisor
7 months ago
Bridgwater, United Kingdom Nonwovenn Limited Full time**About Us** Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing over 240 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised...
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Service Operations Manager
2 weeks ago
Bridgwater, Somerset, United Kingdom CV-Library Full timeAbout the RoleThe Customer Service Manager (CSM) will be responsible for leading a team of customer service representatives, analysing service metrics, and implementing strategies to enhance overall customer satisfaction.You will manage a team of customer service representatives, providing guidance and support, and set performance goals to ensure the team...
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Customer Service Administrator
7 months ago
Bridgwater, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
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Customer Service Director
4 days ago
Bridgwater, Somerset, United Kingdom TOPPS TILES Careers Full timeWe're seeking a skilled and motivated individual to fill the role of Deputy Store Manager at Topps Tiles. In this position, you'll have the opportunity to drive sales and profitability, while developing a small team and delivering outstanding customer service.Your key responsibilities will include:Coaching and developing team membersMaintaining store...
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Customer Service Representative
5 days ago
Bridgwater, Somerset, United Kingdom NEXT Full timeAs a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. With a focus on stock operations and sales floor management, you will play a vital role in driving business results and achieving sales targets.About the Role:This is an exciting opportunity to...
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Customer Experience Manager
5 days ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Full timeAbout The Role:The Customer Service Manager oversees customer service operations, ensuring exceptional client experiences. Key responsibilities include managing a team of representatives, analysing service metrics, and implementing strategies to enhance overall customer satisfaction.Additional duties involve leading, mentoring, and managing the customer...