Call Centre Operative
1 day ago
SolviT Recruitment Ltd is seeking a skilled Call Centre Operative to join our team in Daventry.
This is a full-time, temporary-to-permanent contract with opportunities for career progression and development.
You will be working in a fast-paced call centre environment, handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Answering customer calls and responding to emails in a timely and professional manner
- Resolving customer complaints and issues in a fair and courteous way
- Providing product information and answering customer queries
- Maintaining accurate records of customer interactions
Requirements:
- Previous experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work well under pressure and meet targets
- Knowledge of customer service principles and practices
What We Offer:
- A competitive salary of £13.56 per hour (based on 2100-0200) and £11.56 per hour (based on 1700-2100)
- A split pay rate with opportunities for overtime
- 4 days on / 4 days off, working all 7 days, with a block of 4 consecutive days off each month
- Opportunities for career progression and development
Salary Estimate: Based on industry standards and location, the estimated annual salary for this role is around £30,000.
-
Daventry Call Centre Operative
1 day ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Full timeSolviT Recruitment is currently hiring for an Inbound Call Centre Operative to join our team at our Daventry office. As a key member of our team, you will be responsible for providing exceptional customer service to clients across various departments, including social services, police, and other official bodies.You will need to possess excellent...
-
Call Centre Specialist
1 day ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full timeAbout the PositionSolviT Recruitment Ltd is recruiting for a customer services person to work at our call centre in Daventry.The role involves handling customer calls, resolving issues, and working collaboratively with the team to achieve targets. We offer a competitive salary, a supportive team environment, and opportunities for career growth.Job...
-
Operations Supervisor
2 weeks ago
Daventry, Northamptonshire, United Kingdom Percepta LLC Full timeJob Title: Operations SupervisorEstimated Salary: $70,000 - $90,000 per annumThis role involves supervising the Customer Experience team and supporting operational initiatives. The ideal candidate will have experience in managing, coaching, and improving team performance, as well as strong time management and organizational skills.Key...
-
Late Shift Telephone Advisor
1 day ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Full timeWe are looking for a skilled and dedicated Customer Service Representative to join our Daventry call centre team. As an Inbound Call Operator, you will be working closely with clients across various sectors, including social services, police, and other official bodies.Your primary responsibilities will include taking and responding to phone calls, managing...
-
Customer Service Representative
1 day ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Full timeWe are seeking an experienced customer services professional to work as a full-time Inbound Call Operator in our busy Daventry call centre. The role involves handling inbound calls from social services, police, and other official bodies, with the primary objective of booking appropriate adults to attend interviews and managing diaries.The ideal candidate...
-
Operations Team Lead
5 days ago
Daventry, Northamptonshire, United Kingdom Percepta Full timeWe are looking for a talented Operations Team Lead to oversee the day-to-day activities of our Customer Experience team at Percepta. As a key leader, you will be responsible for identifying process improvements, analyzing call and escalation data, and presenting recommended action plans to senior management.">Partner with Customer Experience Specialists to...
-
Customer Experience and Operations Director
2 weeks ago
Daventry, Northamptonshire, United Kingdom Percepta LLC Full timeJob Title: Customer Experience and Operations DirectorAbout the RoleWe are seeking a highly skilled Customer Experience and Operations Director to join our team at Percepta LLC. As a key member of our leadership team, you will be responsible for overseeing the Customer Experience team and driving operational excellence across our...
-
Distribution Centre Lead
4 weeks ago
Daventry, Northamptonshire, United Kingdom GXO Logistics, Inc. Full timeAbout the RoleWe are looking for a highly motivated and experienced Warehouse Team Leader to join our team at GXO Logistics, Inc. In this role, you will have the opportunity to work in a fast-paced and dynamic environment, leading a team of warehouse operatives and contributing to the success of our operations.As a key member of the team, you will be...
-
Fleet Operations Manager
4 weeks ago
Daventry, Northamptonshire, United Kingdom Eden Brown Full timeEden Brown is a market-leading renewable fuel supplier working to help UK truck fleets reduce their carbon emissions and achieve Net Zero. Our fuels, Bio-LNG and Bio-CNG, are expected to play a crucial role in decarbonising the heavy-freight industry.About the RoleThis is a 12-month temporary position with the potential for permanent employment for a...
-
Senior Business Development Professional
4 weeks ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment LTD Full timeSolviT Recruitment LTD is a rapidly expanding communications company seeking an ambitious Field Sales Business Development Manager to sell outsourced call handling and call centre services to small and medium-sized businesses within the UK.Key Responsibilities:Monitoring competitorsDeveloping sales strategiesSelling services to UK SMEsWhat We Offer:£30,000...
-
Field Sales Manager for UK SMEs
4 weeks ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment LTD Full timeWe are SolviT Recruitment LTD, a growing communications company looking for a skilled Business Growth Specialist to join our team. As a Business Growth Specialist, you will be responsible for selling outsourced call handling and call centre services to small and medium-sized businesses within the UK.Responsibilities:Identifying business...
-
Business Growth Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment LTD Full timeSolviT Recruitment LTD is a dynamic communications company that is seeking a motivated Field Sales Manager for UK SMEs to join our team. In this role, you will be responsible for developing and executing sales strategies to sell outsourced call handling and call centre services to small and medium-sized businesses within the UK.Key Accountabilities:Designing...
-
Business Development Manager
4 weeks ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment LTD Full timeAbout SolviT Recruitment LTDWe are a rapidly expanding communications company based in Daventry, looking for an ambitious Field Sales Business Development Manager to join our team.Salary and BenefitsThe successful candidate will receive a basic salary of £30,000 per annum, with uncapped commission potential of £40-£70,000 (OTE). Additionally, you will be...
-
Customer Service Representative
1 day ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full timeAbout the JobSolviT Recruitment Ltd is looking for an experienced customer services person to work a late shift within a busy call centre in Daventry.This is a 4 on / 4 off shift (all 7 days are working days, and you work a block of 4). The role offers a competitive salary of £11.56 per hour (1700 - 2100) and £13.56 per hour (2100 - 0200).Key...
-
Norwegian Language Customer Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Nordic Staff Full timeNordic Staff is seeking an experienced Norwegian language customer support specialist to join their UK-based team. This hybrid role offers the opportunity to work from either Northamptonshire or Essex, with a flexible schedule that includes up to 2 days per week at the most convenient office.The ideal candidate will have native standard Norwegian speaking...
-
Logistics Centre Analyst
4 weeks ago
Daventry, Northamptonshire, United Kingdom Cummins Inc. Full timeCareer OpportunityAs a highly motivated Placement Student, you will join our team specializing in Logistics for our Corporate/CBS segment in Daventry. During your placement, you will gain the tools and exposure needed to become an expert in the industry, driving your potential forward.Key ResponsibilitiesDevelop Power BI reporting capabilities, utilizing...
-
Late Shift Customer Support Specialist
1 day ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full timeAbout the JobSolviT Recruitment Ltd is seeking an experienced Late Shift Customer Support Specialist to join our team in Daventry.This is a full-time, temporary-to-permanent contract with opportunities for career progression and development.You will be working in a fast-paced call centre environment, handling customer inquiries and resolving issues in a...
-
Bilingual Service Supervisor
5 days ago
Daventry, Northamptonshire, United Kingdom Percepta Full timeWe are seeking a seasoned Bilingual Service Supervisor to join our team at Percepta, supporting the Norwegian and UK markets for our client's existing customer accounts. As a key member of our operations team, you will be responsible for supervising the Customer Experience team and providing support for operational initiatives.">Develop and implement process...
-
Customer Experience Manager
5 days ago
Daventry, Northamptonshire, United Kingdom Percepta Full timeWe are seeking a highly skilled Customer Experience Manager to join our team at Percepta. As a key member of our operations team, you will be responsible for supervising the Customer Experience team and providing support for operational initiatives.">Monitor and maintain service levels, analyzing program trends and progress.Communicate changes, enhancements,...
-
Renewable Energy Technical Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is a market leader in providing sustainable solutions for the haulage industry. They supply liquified natural gas and are growing from strength to strength, increasing their operations and installing more refuelling stations nationwide.The estimated salary for this role is £30,000 + 10% Shift Allowance, plus benefits...