Customer Experience Manager
6 days ago
We are seeking a highly skilled Customer Experience Manager to join our team at Percepta. As a key member of our operations team, you will be responsible for supervising the Customer Experience team and providing support for operational initiatives.
">- Monitor and maintain service levels, analyzing program trends and progress.
- Communicate changes, enhancements, and call workflow updates to relevant personnel in a timely manner.
- Develop, coach, support, and evaluate the team, including customer service skills in quality assurance processes.
This role requires professional-level fluency in both Norwegian and English, with excellent verbal and written communication skills. You should have mid-level experience in contact or customer call center management, preferably in the automotive or similar industry.
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Customer Experience Manager
2 weeks ago
Daventry, Northamptonshire, United Kingdom Percepta LLC Full timeJob Title: Customer Experience ManagerCompany OverviewPercepta LLC is a dynamic organization with a strong culture of service, teamwork, and respect. We offer opportunities for career growth and learning in a diverse and community-minded environment with competitive compensation.SalaryThe estimated salary for this position is $65,000 - $85,000 per annum,...
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Customer Experience Coordinator
4 weeks ago
Daventry, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full timeWhat We OfferA seamless customer journey through close collaboration with the business development team.A genuine opportunity of career progression for the right person with the right attitude.RequirementsTo be successful in this role, you will need proficiency in customer relationship management (CRM) systems and previous experience in a customer service...
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Customer Experience Coordinator
1 week ago
Daventry, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full timeWallace Hind Selection LTD is looking for a talented Customer Experience Coordinator to join our team in Daventry, Northamptonshire. The ideal candidate will have experience in sales administration, customer service, and relationship-building.About the Job DescriptionDemonstrate a strong understanding of customer needs and provide tailored solutions to meet...
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Customer Experience Team Lead
2 weeks ago
Daventry, Northamptonshire, United Kingdom Euro London Appointments Full timeWe are seeking a highly skilled Customer Experience Team Lead to join our expanding team at Euro London Appointments. As a Bilingual Supervisor, you will be responsible for leading a team of Customer Experience Specialists in delivering exceptional service across the Norwegian and UK markets.Key ResponsibilitiesTeam Leadership: Supervise and support a team...
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Customer Experience and Operations Director
2 weeks ago
Daventry, Northamptonshire, United Kingdom Percepta LLC Full timeJob Title: Customer Experience and Operations DirectorAbout the RoleWe are seeking a highly skilled Customer Experience and Operations Director to join our team at Percepta LLC. As a key member of our leadership team, you will be responsible for overseeing the Customer Experience team and driving operational excellence across our...
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Customer Experience Associate
4 weeks ago
Daventry, Northamptonshire, United Kingdom MAX SPIELMANN Full timeWe're a dynamic company that takes pride in delivering exceptional customer experiences. Our ideal candidate will be an enthusiastic team player with a passion for sales, customer service, and multitasking.This role involves working closely with customers to understand their needs and preferences, while also staying up-to-date on the latest products and...
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Team Lead
3 weeks ago
Daventry, Northamptonshire, United Kingdom Tesco Full timeAs a Team Lead, you will play a critical role in driving sales growth, improving customer experience, and enhancing store operations. Your expertise will help to identify opportunities for improvement and implement effective solutions.We estimate the salary for this position to be around £35,000 per annum, commensurate with experience. However, please note...
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Dining Experience Coordinator
1 week ago
Daventry, Northamptonshire, United Kingdom Eurest Full timeDining Experience CoordinatorEurest is the expert in workplace catering, operating in over 700 workspaces every day. As a Dining Experience Coordinator, you'll play a vital role in shaping our customers' dining experiences. Your key responsibilities will include handling transactions, operating the cash register efficiently, and upholding the highest...
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Customer Service Liaison
3 weeks ago
Daventry, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time**Job Summary**We are seeking a highly motivated and results-driven Sales Administrator to join our team at Wallace Hind Selection Limited in Daventry, Northamptonshire. As a Sales Administrator, you will be responsible for delivering exceptional customer service, managing customer relationships, and contributing to overall business growth.**Key...
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Customer Service Representative
3 weeks ago
Daventry, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeJob Title: Sales AdministratorJob Summary:We are looking for an ambitious Sales Administrator to provide exceptional service and support to customers in our friendly and vibrant office.Key Duties:- Working closely with the business development team to ensure a seamless customer journey- Contributing to overall business growth by maintaining accurate customer...
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Dining Experience Assistant
2 weeks ago
Daventry, Northamptonshire, United Kingdom Compass UK & Ireland Careers Full timeCatering Assistant Vacancy at Compass UK & Ireland CareersSalary Range: £21,000 - £24,000 per annumJob Overview:This Catering Assistant position is an excellent chance to join our dynamic team and contribute to a supportive work environment. Your key responsibilities will include preparing high-quality food, creating visually appealing displays, and...
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Customer Service and Sales Lead
3 weeks ago
Daventry, Northamptonshire, United Kingdom Big Yellow Group plc Full timeStore Manager Assistant Job SummaryThis is an exciting opportunity to join Big Yellow Group plc as an Assistant Store Manager, supporting the Store Manager in driving sales growth, improving customer satisfaction, and maintaining high operational standards.Key Accountabilities:Deliver exceptional customer service, responding to customer inquiries, and...
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Customer Service Representative
3 weeks ago
Daventry, Northamptonshire, United Kingdom Tesco Partners Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service, ensuring that every shopper has a positive experience in our store.
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Sales and Customer Service Professional
1 week ago
Daventry, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full timeWe are seeking a highly skilled Sales and Customer Service Professional to join Wallace Hind Selection LTD in Daventry, Northamptonshire.About the RoleMaintain accurate customer records and data for seamless service delivery.Provide regular feedback on customer trends and preferences to inform business decisions.Manage incoming customer inquiries via various...
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Customer Service Advisor
4 weeks ago
Daventry, Northamptonshire, United Kingdom ENGINEERINGUK Full timeAre you looking for a new challenge? As a Sales Colleague in our Daventry Ashby Fields Express store, you will have the opportunity to develop your skills and experience in a fast-paced retail environment.About the StoreDaventry Ashby Fields Express store is a bustling hub of activity, with a team of dedicated colleagues working together to deliver...
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Sales Growth Specialist
1 month ago
Daventry, Northamptonshire, United Kingdom PartsPlus Full timeJob DescriptionWe are seeking a Sales Growth Specialist to join our team at PartsPlus. This role is responsible for building and maintaining strong relationships with customers, driving sales growth within assigned territories.About the Role:Develop and execute strategies to expand customer relationships and drive revenue growthMaintain product knowledge and...
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Truck Driver with Powered Access Experience
2 weeks ago
Daventry, Northamptonshire, United Kingdom Pulse Hire Full timeJob Summary:Pulse Hire is seeking a reliable and skilled Truck Driver to transport Powered Access equipment to our customers. As a key member of our team, you will be responsible for ensuring timely and safe delivery of our equipment.Key Responsibilities:Transport Powered Access equipment to customer locationsMaintain accurate records of deliveries and...
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Customer Service Representative
2 days ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full timeAbout the JobSolviT Recruitment Ltd is looking for an experienced customer services person to work a late shift within a busy call centre in Daventry.This is a 4 on / 4 off shift (all 7 days are working days, and you work a block of 4). The role offers a competitive salary of £11.56 per hour (1700 - 2100) and £13.56 per hour (2100 - 0200).Key...
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Customer Service Representative
2 days ago
Daventry, Northamptonshire, United Kingdom SolviT Recruitment Full timeWe are seeking an experienced customer services professional to work as a full-time Inbound Call Operator in our busy Daventry call centre. The role involves handling inbound calls from social services, police, and other official bodies, with the primary objective of booking appropriate adults to attend interviews and managing diaries.The ideal candidate...
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Norwegian Language Customer Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Nordic Staff Full timeNordic Staff is seeking an experienced Norwegian language customer support specialist to join their UK-based team. This hybrid role offers the opportunity to work from either Northamptonshire or Essex, with a flexible schedule that includes up to 2 days per week at the most convenient office.The ideal candidate will have native standard Norwegian speaking...