Bilingual Service Supervisor

6 days ago


Daventry, Northamptonshire, United Kingdom Percepta Full time

We are seeking a seasoned Bilingual Service Supervisor to join our team at Percepta, supporting the Norwegian and UK markets for our client's existing customer accounts. As a key member of our operations team, you will be responsible for supervising the Customer Experience team and providing support for operational initiatives.

">
  • Develop and implement process improvements, analyze call and escalation data, and present recommended action plans to senior management.
  • Participate in employee training and development programs, ensuring that team members possess the necessary skills to deliver exceptional customer experiences.
  • Maintain accurate records of team performance, customer interactions, and operational metrics.

The ideal candidate will have experience working in a contact or customer call center environment, with a strong understanding of customer service principles and practices. Fluency in both Norwegian and English is essential, with excellent verbal and written communication skills.



  • Daventry, Northamptonshire, United Kingdom Euro London Appointments Full time

    We are looking for an experienced Bilingual Supervisor to join our team at Euro London Appointments. As a Norwegian and English Language Service Manager, you will play a crucial role in supporting the delivery of exceptional customer service across the Norwegian and UK markets.Job DescriptionSupervise and Support: Lead, mentor, and coach a team of Customer...


  • Daventry, Northamptonshire, United Kingdom Euro London Appointments Full time

    At Euro London Appointments, we are seeking an experienced Customer Experience Team Lead to join our expanding team. As a Bilingual Supervisor, you will play a key role in leading a team of Customer Experience Specialists in delivering exceptional service across the Norwegian and UK markets.Key RequirementsA minimum salary of £52,000 per annum, based on...


  • Daventry, Northamptonshire, United Kingdom Euro London Appointments Full time

    We are seeking a highly skilled Customer Experience Team Lead to join our expanding team at Euro London Appointments. As a Bilingual Supervisor, you will be responsible for leading a team of Customer Experience Specialists in delivering exceptional service across the Norwegian and UK markets.Key ResponsibilitiesTeam Leadership: Supervise and support a team...


  • Daventry, Northamptonshire, United Kingdom Percepta LLC Full time

    We are seeking an experienced Service Delivery Manager to join our team at Percepta LLC. In this role, you will oversee the delivery of exceptional customer experiences and drive operational excellence across our business.Main ResponsibilitiesSpearhead the development and implementation of strategic initiatives to improve customer satisfaction and...

  • Teaching Assistant

    3 weeks ago


    Daventry, Northamptonshire, United Kingdom CV-Library Full time

    About Vision for Education - Northampton: Vision for Education is a leading education recruitment agency serving schools in Northampton and the surrounding areas. Our team of experienced consultants has extensive knowledge of the local education sector and provides expert advice and support to help schools find the right candidates for their roles. We take...


  • Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full time

    We are looking for a highly motivated Beverage Operations Supervisor to join our Bars Team at CRC Recruitment Ltd's prestigious Hotel. This permanent role offers a great opportunity to develop your skills and experience in a dynamic and fast-paced environment.The ideal candidate will have previous experience in a similar role, with a strong focus on...


  • Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full time

    Job DescriptionAs a Bars Supervisor at CRC Recruitment Ltd, you will be responsible for supporting the Bars Manager with the day-to-day operation of all beverage service areas across the hotel. You will help drive and improve product and service standards among the team by delivering high-quality beverage service to maximize revenue through up-selling and...

  • Bar Team Supervisor

    2 weeks ago


    Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full time

    About UsCRC Recruitment Ltd is a prestigious hotel seeking an exceptional Bar Team Supervisor to join their esteemed Bars Team. This is a fantastic opportunity to showcase your natural elegance and passion for providing outstanding service in a fast-paced environment.Job OverviewThis permanent role offers a 45-hour contract with £12.40 per hour, making it...


  • Daventry, Northamptonshire, United Kingdom Jobit Full time

    About the RoleAn exciting opportunity has arisen for a skilled and experienced Nightshift HGV Workshop Supervisor to join Jobit, a well-established truck dealership, offering excellent benefits.Job SummaryThis role is responsible for overseeing night operations and ensuring smooth maintenance activities during the night shift. The successful candidate will...


  • Daventry, Northamptonshire, United Kingdom GXO Logistics Full time

    Job DescriptionWe are seeking a skilled Warehouse Operations Supervisor to join our team in Daventry. This is a full-time, permanent role with a competitive salary and benefits package.Key Responsibilities:Monitor and motivate warehouse operatives to ensure customer expectations are met or exceeded.Develop, monitor, and control key performance indicators...


  • Daventry, Northamptonshire, United Kingdom Pertemps Daventry Full time

    About the Role:This position involves carrying out essential maintenance tasks on hydraulic equipment, identifying faults, and making repairs or replacements as necessary.Responsibilities:Complete scheduled inspections of equipment assigned by the Workshop Supervisor.Diagnose and fix technical issues with hydraulic systems.Salary Information:We offer an...


  • Daventry, Northamptonshire, United Kingdom Northampton Business Directory Full time

    About the Job">We are looking for a skilled and enthusiastic Graduate Teacher to join our team as a Cover Supervisor at a busy secondary academy in Daventry. As a Cover Supervisor, you will be responsible for covering secondary school classes of all subjects, delivering lessons, and ensuring pupils are kept on task.Key Skills and Qualifications">To be...


  • Daventry, Northamptonshire, United Kingdom PartsPlus Full time

    About the Role:We are seeking a highly motivated and organized Warehouse Operative to join our PartsPlus team.The successful candidate will be responsible for managing the efficient control of warehouse parts stock, ensuring exceptional customer service, and working closely with the Warehouse Supervisor.Able to work in a dynamic and fast-paced...


  • Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full time

    This role involves planning and managing a designated region of our client's commercial vehicle fleet, working towards carefully defined transport budgets and targets.The successful candidate will be part of a close team and under the supervision of a knowledgeable and supportive Transport Supervisor.Key Responsibilities:Manage drivers and subcontractors...


  • Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full time

    We are seeking a well-organised and self-motivated person with a passion for transportation planning to join our team in Daventry. This position is responsible for planning and managing a designated region of our client's commercial vehicle fleet and working towards carefully defined transport budgets and targets.The successful candidate will be part of a...


  • Daventry, Northamptonshire, United Kingdom NMC Recruitment Ltd Full time

    Job DescriptionDaventry Night Warehouse SupervisorAbout the RoleWe are seeking an experienced Warehouse Supervisor to join our client's team in Daventry. This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our client's business.Key ResponsibilitiesThe successful candidate will be responsible for supervising the...


  • Daventry, Northamptonshire, United Kingdom DEBRA International Full time

    About DEBRA InternationalWe are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.Job DescriptionThis is an exciting opportunity to join our supportive team as a Charity Retail Assistant Shop Manager. As a key member of our...


  • Daventry, Northamptonshire, United Kingdom Northampton Business Directory Full time

    Role Overview">We are seeking a motivated and adaptable Graduate Teacher to join our team as a Cover Supervisor at a secondary academy in Daventry. This is an excellent opportunity for graduates considering teacher training in the future.About the Role">The successful candidate will be responsible for covering secondary school classes of all subjects,...


  • Daventry, Northamptonshire, United Kingdom Northampton Business Directory Full time

    We are seeking a highly organized and self-driven individual with a passion for transport planning and an interest in the recycling industry.This role is responsible for coordinating and managing a designated region of our commercial vehicle fleet, working towards defined budgets and targets.Located in Daventry, the successful candidate will be part of a...


  • Daventry, Northamptonshire, United Kingdom PartsPlus Full time

    Job Description:We are looking for a skilled and reliable Warehouse Operative to join our team at PartsPlus.The successful candidate will be responsible for ensuring the effective management of warehouse parts stock, providing excellent customer service, and working closely with the Warehouse Supervisor.Able to work independently and as part of a teamGood...