Service Delivery Manager
3 days ago
We are seeking an experienced Service Delivery Manager to join our team at Percepta LLC. In this role, you will oversee the delivery of exceptional customer experiences and drive operational excellence across our business.
Main Responsibilities- Spearhead the development and implementation of strategic initiatives to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to identify and prioritize process improvements and implement solutions.
- Provide coaching and guidance to team members to enhance their customer service skills and performance.
- Develop and manage budgets to deliver departmental goals and objectives.
- Lead training programs to upskill and reskill staff, ensuring they possess the necessary skills to deliver excellent customer experiences.
- Maintain accurate records of customer interactions and provide insights to stakeholders to inform business decisions.
- Proven track record of success in a similar role, with a strong focus on customer experience and operational excellence.
- Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement solutions.
- Experience with budgeting and financial management, with a proven ability to deliver departmental goals and objectives.
- Highly organized and able to prioritize tasks effectively, with a strong attention to detail.
- Knowledge of contact center technologies and customer tracking systems, with a willingness to learn and adapt to new tools and processes.
- Competitive salary of $70,000 - $90,000 per annum.
- 25 days annual leave, increasing by 1 day on anniversary of start date for the first 5 years.
- Life assurance 4 x annual salary.
- Contributory pension scheme.
- Private medical insurance.
- Comprehensive travel insurance.
- Discounts on brand new vehicles.
- Employee assistance program.
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Service Delivery Coordinator
2 weeks ago
Daventry, Northamptonshire, United Kingdom 1st Choice Staff Recruitment Full timeJob Summary:We are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team. As a Service Delivery Coordinator, you will be responsible for coordinating technician attendance within various sectors across the UK, ensuring all calls are assigned and attended, and managing customer contracts.
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Food Service Operations Manager
2 weeks ago
Daventry, Northamptonshire, United Kingdom Caterlink Full timeJob DescriptionWe are seeking an experienced Chef Manager to join our team. The successful candidate will be responsible for ensuring the delivery of exceptional food service operations, working closely with our culinary teams to maintain high standards of quality, safety, and customer satisfaction.
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Site Delivery Specialist
3 days ago
Daventry, Northamptonshire, United Kingdom Northampton Business Directory Full timeJob Title: Site Delivery SpecialistSalary: £55,000 - £75,000 per annumWe are seeking a Site Delivery Specialist to join our team at Northampton Business Directory. The successful candidate will be responsible for planning and delivering on-site works, including liaison with site agents and contractors.Key Responsibilities:Plan and coordinate on-site works,...
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Van Delivery Driver
4 weeks ago
Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full timeVan Driver Wanted:We are recruiting a Van Driver on behalf of our growing client in Daventry. As part of a Home Delivery Team, you will carry out deliveries to customers across the country driving a 3.5tonne Van. The role is customer facing with a start time of 05:00hrs and involves heavy lifting. Previous 3.5T Van Driver experience is essential. Temporary...
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Mail Delivery Specialist with Driving
2 weeks ago
Daventry, Northamptonshire, United Kingdom Royal Mail Full timeDelivering Excellence in Royal MailWe are reinventing Royal Mail for the future, and now is a perfect time to join us on this journey.As a key member of our team, you will be responsible for delivering excellent customer service while navigating through various environments. Your role will involve working collaboratively with colleagues to ensure seamless...
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Reliable Goods Delivery Specialist
3 weeks ago
Daventry, Northamptonshire, United Kingdom PartsPlus Full timeOverviewWe are seeking a highly skilled and experienced Van Driver to join our team at PartsPlus. This role offers an excellent opportunity for the right candidate to take on a challenging and rewarding position, delivering goods to customers across various locations.The successful candidate will be responsible for ensuring the efficient delivery of parts...
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Customer Service Liaison
4 weeks ago
Daventry, Northamptonshire, United Kingdom MCC Label Full timeJob SummaryWe are seeking a skilled Customer Service Liaison to join our team at MCC Label. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesManage customer requirements and deliver solutions that meet their needs and expectations.Communicate...
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Hotel Bar Service Leader
1 month ago
Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full timeHotel Bar Service Leader£12.40 Per Hour40 Hours Per WeekPermanent RoleWe are seeking a highly skilled Bar Team Supervisor to join our prestigious Hotel Bars Team. The ideal candidate will have a natural elegance, passion for delivering exceptional service, and a calm demeanor. They will be responsible for supporting the Bars Manager in the day-to-day...
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Community Delivery Specialist
2 weeks ago
Daventry, Northamptonshire, United Kingdom Royal Mail Group Full timeAbout UsWe are the Royal Mail Group, a leading postal and delivery services provider in the UK. Our mission is to deliver exceptional customer service and provide reliable mail and parcel services to our customers.Salary InformationThe estimated monthly salary for this role is £12 x 30 = £360 per month, with opportunities for overtime pay at 1.25 x the...
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Hospitality Services Director
2 weeks ago
Daventry, Northamptonshire, United Kingdom Compass Group UK Full timeHospitality Services Director Job RoleWe are seeking a highly skilled and experienced Hospitality Services Director to lead our culinary team in Daventry. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.Responsibilities:Develop and implement...
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Hospitality Service Manager
1 day ago
Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full timeCRC Recruitment Ltd is seeking an experienced Hospitality Service Manager to join their Bars Team at our prestigious Hotel. This permanent role offers a great opportunity to drive and improve product and service standards among the team.The successful candidate will have a proven track record of delivering high-quality beverage service in a fast-paced...
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Van Delivery Driver Opportunity
3 days ago
Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full timeAbout the Role: We are seeking reliable and experienced 3.5Tonne Van Drivers to join our delivery team. If you have a strong work ethic and excellent communication skills, we want to hear from you.Key Responsibilities: Delivering goods safely and efficiently to customers across the UK, working as part of a team to achieve daily targets.What We Offer:...
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Service Excellence Coordinator
3 days ago
Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full timeAmbitious Professionals SoughtCRC Recruitment Ltd seeks highly motivated Service Excellence Coordinators to join their renowned Bars Team at a prestigious hotel. This permanent position offers a unique blend of challenge and opportunity, as you collaborate with the Bars Manager to drive excellence in beverage service delivery.Core ResponsibilitiesSupport the...
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Customer Service Expert
3 weeks ago
Daventry, Northamptonshire, United Kingdom MCC Label Full timeJob OverviewMCC Label seeks a highly skilled Customer Service Representative to deliver exceptional customer service and support our team.About the RoleThis is a full-time opportunity for a Customer Service expert to join our dynamic team in [location]. As a key member of our customer-facing team, you will be responsible for managing customer requirements,...
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Culinary Operations Manager
2 weeks ago
Daventry, Northamptonshire, United Kingdom Compass Group UK Full timeJob OverviewWe are seeking a highly skilled and experienced Culinary Operations Manager to join our team in Daventry. This is an excellent opportunity for someone who is passionate about delivering high-quality food services and has a proven track record of managing contract catering operations.Key Responsibilities:Ensure the delivery of all contractual...
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IT Systems Manager Lead
4 weeks ago
Daventry, Northamptonshire, United Kingdom JNC Recruitment Limited Full timeKey Role: IT Systems ManagerLocation: DaventryWe are seeking a seasoned IT Systems/Software Manager to join our esteemed logistics and distribution company. As an integral part of our team, you will be responsible for overseeing the performance and integration of various IT systems, including Warehouse Management Systems (WMS) and Transport Management...
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Daventry, Northamptonshire, United Kingdom Euro London Appointments Full timeAt Euro London Appointments, we are seeking an experienced Customer Experience Team Lead to join our expanding team. As a Bilingual Supervisor, you will play a key role in leading a team of Customer Experience Specialists in delivering exceptional service across the Norwegian and UK markets.Key RequirementsA minimum salary of £52,000 per annum, based on...
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Daventry Night Shift Stores Manager
5 days ago
Daventry, Northamptonshire, United Kingdom NMC Recruitment Ltd Full timeJob OverviewWe are seeking an experienced Store Controller to oversee our on-site stores facility in Daventry.Key Responsibilities:Maintain a high standard of store inventory and ensure efficient product delivery to meet client needs.Source supplier catalogues and product reference materials for clients.Expedite purchase orders and accurately record stock...
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Restaurant Operations Manager
2 weeks ago
Daventry, Northamptonshire, United Kingdom CRC Recruitment Ltd Full timeRestaurant Operations Manager£35,000 Per Annum is the estimated salary for this role.This prestigious Hotel seeks an experienced Restaurant Operations Manager to join their team. As a key member of the leadership team, you will be responsible for supporting the Exec Chef in driving business growth and excellence.About the Role:You will be responsible for...
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Procurement Manager
1 month ago
Daventry, Northamptonshire, United Kingdom Singer Vehicle Design Full timeAbout Singer Vehicle Design:We are passionate about creating some of the most awesome automobiles in the world. Founded in California, Singer Vehicle Design is a luxury brand with a global clientele and operations in the US, the UK, and Switzerland.Manager of Procurement:Under direct leadership, the Manager of Procurement will hire, lead, and mentor a team...