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Community Delivery Specialist

1 month ago


Daventry, Northamptonshire, United Kingdom Royal Mail Group Full time

About Us

We are the Royal Mail Group, a leading postal and delivery services provider in the UK. Our mission is to deliver exceptional customer service and provide reliable mail and parcel services to our customers.

Salary Information

The estimated monthly salary for this role is £12 x 30 = £360 per month, with opportunities for overtime pay at 1.25 x the normal hourly rate. This is a competitive package that reflects the importance of this role in delivering excellent customer service.

Job Description

Key Responsibilities:

  • To deliver mail and parcels to residential and commercial addresses within a designated area;
  • To operate company vehicles safely and efficiently;
  • To handle customer queries and concerns in a professional and courteous manner.

Requirements and Qualifications

We are looking for an organised and punctual individual with a strong sense of community and a commitment to delivering excellent customer service. Key qualifications include:

  • A full UK manual driving licence with no more than 6 penalty points;
  • Excellent communication and interpersonal skills;
  • Able to work independently and as part of a team.

Benefits

We offer a range of benefits to support your wellbeing and career development, including:

  • Competitive monthly salary;
  • Overtime pay at 1.25 x the normal hourly rate;
  • 5 days holiday (pro-rata) plus bank holidays;
  • Full uniform provided;
  • Company pension scheme;
  • Lots of opportunity to develop a career;
  • Excellent family friendly support;
  • 24/7 free access to wellbeing services and tools;
  • Various discounts.

Why Join Us?

We are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.