Service Director

7 days ago


Chesterfield, Derbyshire, United Kingdom Probe UK Full time
Role Overview:

This is an exciting opportunity to join Probe UK as an Automotive Service Manager.

Main Responsibilities:
  • Oversee daily service operations, ensuring seamless delivery and quality standards.
  • Manage a team of technicians and support staff, promoting collaboration and open communication.
  • Develop and implement efficient scheduling practices to boost productivity.
  • Drive customer satisfaction by providing prompt issue resolution and tailored solutions.
  • Enhance part ordering processes to guarantee On-Time-In-Full delivery.
  • Mentor staff to improve technical skills and foster a culture of continuous learning.
  • Implement and enforce company policies, manufacturer guidelines, and health and safety protocols.
  • Review performance data and financial reports to inform business strategy.
  • Pursue sales opportunities to maximize revenue growth.
Our Benefits:
  • Salary range: £35,000 - £40,000 (dependent on experience)
  • Working hours: 37.5 hours/week, Monday to Friday, 9:00am to 5:00pm
  • Quarterly bonuses up to £4,000
  • Holidays: 23 days/year, plus bank holidays
  • Lifetime insurance coverage
  • Profit-Related Pay scheme
  • Employee Assistance Program
  • Ongoing training and development opportunities

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