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Deputy Centre Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time
Deputy Manager Job Description

Are you a motivated and ambitious manager looking for a challenging role where you will take on significant responsibilities in the absence of the General Manager?

We are seeking a Deputy Manager to join our team at Flow Sports Personnel Ltd. As a Deputy Manager, you will be at the forefront of delivering exceptional customer experiences and leading a high-performing team.

Your key responsibilities will include:

  • Coaching and mentoring the team to ensure they have the skills and knowledge to deliver outstanding customer service
  • Ensuring the centre is a safe and enjoyable environment for customers
  • Supporting the General Manager with back-of-house duties and running an exceptional operation front-of-house
  • Delivering financial targets and service standards

To be successful in this role, you will need:

  • A minimum of 18 months' experience in a customer-facing management role, ideally in the leisure, hospitality, or retail industry
  • Evidence of delivering on financial targets and driving business growth
  • A passion for people and experience of coaching and mentoring teams

If you are a motivated and ambitious manager looking for a new challenge, we would love to hear from you.