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Deputy Manager

1 month ago

Oxford, Oxfordshire, United Kingdom Hollywood Bowl Group Full time
About the Role

As a Deputy Manager at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences and taking accountability for the centre in the absence of the Centre Manager.

Within our fast-paced and dynamic environment, you will be trained across all key areas of the centre to support the effective operation of the business. Your responsibilities will range from supporting the Centre Manager with back of house duties to running an exceptional operation front of house, being hands-on across all areas of the busy centre.

You will inspire the team to provide outstanding service for our customers, helping them to create great experiences and lasting memories in our centres, while ensuring the centre is both a fun and safe environment.

Key Responsibilities:
  • Support the Centre Manager in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.
  • Develop and implement strategies to drive business growth and sales.
  • Coach and develop large teams to achieve their full potential.
  • Ensure the centre is a fun and safe environment for customers and team members.

What We Offer

As a Deputy Manager at Hollywood Bowl Group, you will have the opportunity to develop a rewarding career with us. We offer a range of benefits, including:
  • A 40-hour contract, plus additional pay for any extra shifts you work.
  • 50% off food when you are working.
  • One in four weekends off.
  • Optional pension plan.
  • 28 days holiday & additional days holiday with length of service.
  • Access to our in-house Centre Manager in Training programme and apprenticeships.
  • Free games vouchers every month.
  • 30% discount off food and drink for you and up to five friends.
  • Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders.
  • The opportunity to join our healthcare cash plan.
  • Financial long service awards.
  • A £15 donation to our dedicated charity partner when you complete your induction.
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits.

About Us

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We have a diverse and inclusive workplace that values individual differences and contributions. We are committed to creating a working environment that promotes equal opportunities and makes us a more relevant, more competitive, and more resilient company.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

Join us and be part of a dynamic and ambitious team that is shaping the future of experiential family entertainment.