Client Growth Specialist
5 days ago
Estimated Salary: Up to £45k base salary (depending on experience) with double OTE plus car allowance
We are a leading provider of telecoms and IT managed services, delivering top-tier solutions to diverse clients. Our focus is on innovation, customer satisfaction, and helping our customers stay connected and efficient in an ever-evolving technology landscape.
Key Responsibilities:
- Foster relationships within an established customer base to drive growth and expansion.
- Identify opportunities for cross-selling and upselling, leveraging your understanding of telecoms and IT managed services.
- Develop referral strategies to expand the customer base through strategic partnerships.
- Collaborate with internal teams to ensure seamless delivery of services, guaranteeing client satisfaction and retention.
- Stay informed on industry trends and product knowledge to advise clients effectively.
- Presentation skills: Prepare and deliver presentations, proposals, and negotiate contracts that meet client needs.
- Achieve and exceed sales targets and key performance indicators (KPIs).
Qualifications and Experience:
- Proven account management experience, ideally in telecoms or IT, with a strong understanding of managed services.
- Excellent communication and interpersonal skills, with the ability to manage multiple clients and projects simultaneously.
- Proficiency in CRM software and other sales tools, with high motivation and goal-oriented mindset.
- Strong problem-solving skills and strategic thinking, enabling effective decision-making and business growth.
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