Clinical Administrator

6 hours ago


Norwich, Norfolk, United Kingdom NHS Full time
Job Title: Administration Assistant/Clinical Administrator

We are seeking a reliable and organized individual to join our Business Support team as an Administration Assistant/Clinical Administrator. This role will provide full clinical administrative support to the Central Under 14's clinical team and Team Manager.

Main Responsibilities:
  • Process incoming referrals and associated tasks
  • Typing of correspondence, minutes, and reports
  • Maintaining and uploading of up-to-date information on patient clinical system (Lorenzo)
  • Dealing with telephone queries and call handling
  • Cross-cover with other Business Support colleagues within the team for covering of sickness and annual leave (including Reception)

You will work under pressure and have excellent time management skills, a positive approach, and the ability to deal with confidential and sensitive information.

About Us:

Norfolk and Suffolk NHS Foundation Trust provides mental health, secure, and learning disability services across Norfolk and Suffolk. We promote physical health, strong relationships, and a balance between treatment and continuing an active life.

Benefits:
  • Comprehensive in-house and external training programs
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • NHS discounts and many more

This role requires someone with good communication and interpersonal skills, as well as the ability to work on their own initiative and prioritize their work. You should have relevant and recent administration experience and good typing skills.

Person Specification:
  • Pitman/RSA III Typing/Word processing or equivalent experience
  • Diploma/equivalent secretarial experience advanced level
  • NVQ Level 3 Business Administration or equivalent or willing to work towards
  • Shorthand
  • Knowledge of Trust electronic record system

We are looking for someone who can work proactively, on their own initiative, with minimal supervision, and who has experience of supervision of staff, staff appraisals, and day-to-day line management.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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