ECommerce Solutions Director

3 days ago


Woking, Surrey, United Kingdom Staffworx Full time
Client Engagement and Relationship Management
Staffworx is seeking a highly skilled Senior Business Analysis Lead to lead the client engagement and relationship management efforts. As a seasoned business analysis expert, you will be responsible for building and maintaining strong relationships with clients and internal teams. Your expertise in business requirements gathering, process analysis, and solution design will help us deliver exceptional results and exceed client expectations.

In this role, you will participate in client discovery sessions to understand business needs, challenges, and opportunities. You will work closely with clients, project managers, and other stakeholders to ensure requirements are effectively captured, communicated, and managed. Your ability to engage and influence stakeholders at all levels, including C-suite executives, will be crucial in managing client expectations throughout project lifecycles.

The ideal candidate will have a strong leadership experience, with the ability to manage, mentor, and develop a team of Business Analysts. You will be responsible for defining and tracking team objectives, KPIs, and performance metrics to maintain and improve team effectiveness.

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