IT Support Specialist
4 weeks ago
About the Role:
We are seeking a skilled IT Support Specialist to join our team at Jenkins Recruitment Group. As the first point of contact for IT queries, you will be responsible for managing a ticketing system to ensure timely resolution of technical issues.
Key Responsibilities:
- Provide first-line support for IT queries, troubleshooting hardware, software, and networking issues.
- Assist in setting up new workstations and onboarding IT equipment for new team members.
- Ensure smooth IT performance across the business.
Requirements:
- Proven experience in a 1st line support or IT technician role.
- Excellent troubleshooting skills with hardware, software, and networking issues.
- Familiarity with ticketing systems and IT service management tools.
- A proactive attitude and eagerness to learn about scripting, automation, and cloud infrastructure.
This is a 5-day onsite role in our office, with a salary of £30,000.
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