IT Support Specialist

4 weeks ago


Wilmslow, Cheshire East, United Kingdom Jenkins Recruitment Group Full time

About the Role:

We are seeking a skilled IT Support Specialist to join our team at Jenkins Recruitment Group. As the first point of contact for IT queries, you will be responsible for managing a ticketing system to ensure timely resolution of technical issues.

Key Responsibilities:

  • Provide first-line support for IT queries, troubleshooting hardware, software, and networking issues.
  • Assist in setting up new workstations and onboarding IT equipment for new team members.
  • Ensure smooth IT performance across the business.

Requirements:

  • Proven experience in a 1st line support or IT technician role.
  • Excellent troubleshooting skills with hardware, software, and networking issues.
  • Familiarity with ticketing systems and IT service management tools.
  • A proactive attitude and eagerness to learn about scripting, automation, and cloud infrastructure.

This is a 5-day onsite role in our office, with a salary of £30,000.



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