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Medical Office Coordinator

2 months ago

East Grinstead, West Sussex, United Kingdom BSR Health Recruitment Ltd Full time

We are seeking a highly skilled and dedicated Medical Receptionist/Administrator to join our team at BSR Health Recruitment Ltd. This role plays a pivotal part in ensuring an exceptional experience for our patients.

Key Responsibilities:

  • Provide outstanding customer service and support to patients, responding to their queries and concerns in a professional and courteous manner.
  • Manage patient records, maintaining confidentiality and adhering to data protection policies.
  • Coordinate appointments, surgeries, and other medical procedures, ensuring smooth communication with patients, doctors, and other healthcare professionals.
  • Process patient payments, handle billing, and maintain accurate financial records.
  • Develop and maintain effective relationships with patients, doctors, and other stakeholders, promoting a positive and supportive environment.

Requirements:

  • Proven experience as a Medical Receptionist/Administrator in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, doctors, and other staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in medical software and technology, with the ability to learn new systems and procedures.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • The chance to make a real difference in the lives of our patients.