People Operations Specialist

5 hours ago


Crawley, West Sussex, United Kingdom Entain Full time
About the Role

We are seeking a highly skilled and experienced People Partner to join our Retail team at Entain. As a key member of our People team, you will play a critical role in supporting the implementation of our People Plan, driving organisational effectiveness, engagement, and high performance across our Retail locations in South London, the south coast, and beyond.

Key Responsibilities
  • Provide operational HR advice and guidance to Area Managers, ensuring they have the support and resources needed to succeed.
  • Effectively partner with Area Managers, providing coaching, training, and support to help them develop their skills and capabilities.
  • Assist the Regional Director and Senior HRBP in monitoring Area Manager performance and capability, identifying areas for development and implementing targeted support.
  • Implement organisational change activity with regional management teams, ensuring a smooth transition and minimal disruption to business operations.
  • Support the implementation of key programmes to drive cultural change and improved business performance, including Performance Development, Management Development, and Engagement Surveys.
  • Support the Regional Director with preparing for Regional Employee Forum meetings, preparing presentations and agendas, and actively participating in the meetings to listen to colleague concerns and feedback.
  • Work closely with colleagues across the HR function, encouraging continuous improvement and building a strong and collaborative HR Team that effectively supports the business.
Requirements
  • Ideal CIPD qualification and degree education, although candidates with relevant experience will also be considered.
  • Experience of working within an Ulrich business partner model and within a matrix model.
  • Strong communication and influencing skills, with the ability to adapt style and approach to suit different stakeholders.
  • Ability to handle complex issues and make sound judgement decisions in time-pressured situations.
  • Ability to use data and insight to influence and make decisions.
  • Good commercial acumen and ability to plan, organise, and effectively multitask.
  • Strong technical generalist skills.
What We Offer

At Entain, we offer a competitive salary, company car or car allowance, healthcare support, a stake in our success through our ShareSave scheme, great development opportunities, wellbeing support, and much more. You'll also have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people, and be part of an inclusive and supporting community where everyone is celebrated for being themselves.



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