Front Desk Reception Associate

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Malmaison Full time
Welcome to Our Team We are excited to announce the recruitment of an Apprentice - Receptionist to join our dynamic team

Job Summary: As an Apprentice - Receptionist, you will play a vital role in delivering exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will assist with guest check-in and check-out procedures, provide information on hotel facilities and services, and maintain accurate records and reports.

Key Responsibilities:
  • Provide exceptional customer service to our guests
  • Handle inquiries and resolve issues in a professional and courteous manner
  • Assist with guest check-in and check-out procedures
  • Maintain accurate records and reports
  • Contribute to the overall cleanliness and maintenance of the hotel

Benefits:
  • Discounted rates at our partner hotels
  • Fully funded Apprenticeship programme
  • Cycle-to-work scheme
  • Healthcare cash plans
  • Employee Assistance Programme

About Us: We are a leading hospitality company dedicated to providing exceptional service to our guests. Our commitment to sustainability and equality is reflected in our use of renewable energy and chemical-free cleaning systems.

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