Spirits Connoisseur

23 hours ago

London, Greater London, United Kingdom Berry Bros. & Rudd Full time

Job Overview

Berry Bros. & Rudd, a renowned wine and spirit merchant, is seeking a skilled Spirits Connoisseur to join their team. As a Spirits Connoisseur, you will play a critical role in providing exceptional customer service and driving sales in the Spirits Shop.

Key Responsibilities

  • Present a high level of customer service, advising on and selling the full range of BB&R products and services to customers.
  • Maintain the shop and displays, including stock levels, tickets, Sake Fridge, tasting cupboards, and Fine Spirit Reserve, to ensure a clean and tidy environment.
  • Organize tastings for customers and arrange for stock replenishment as needed.
  • Implement and participate in shop and company sales/marketing campaigns, including tasting and other shop events.
  • Liaise with the Cellars, Warehouse, and Despatch teams regarding the distribution of shop stock and deliveries.
  • Handle transactions, process payments, and participate in cashing-up/till reconciliation.
  • Be mindful of shop security, including fraud and theft.

Requirements

  • Previous experience in delivering and maintaining an outstanding level of customer service and offering customers an unforgettable retail experience.
  • The ability to foster and develop customer relationships.
  • Experience in effectively dealing with stock replenishment.

Desirable Skills and Qualifications

  • Excellent spirits knowledge and a clear passion for the industry.
  • Presentable with a positive attitude and proactive approach.
  • Enjoy working within and contributing to a high-performing team.
  • Nimble and able to work calmly under pressure.
  • Enthusiastic and highly motivated.
  • Well-organized and practically minded.
  • Excellent written and verbal communication skills.

What We Offer

Berry Bros. & Rudd offers a range of benefits, including 24 days' holiday, 3 additional days over the Christmas period, and 1 Personal Day, as well as Private Medical cover, Health plan, Life Insurance, Pension, Employee Assistance Programme, and generous Employee discount.

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