Accommodation Reservation Coordinator

3 weeks ago


Chertsey, Surrey, United Kingdom Foxhills Full time

Overview

">

As a Reservation Assistant at Foxhills Collection, you will play a vital role in ensuring that our guests receive exceptional service throughout their stay. This is a fantastic opportunity to develop your skills and knowledge in a dynamic and supportive environment.

">

About the Job

">
  • ">
  • Manage reservations and bookings efficiently and effectively, using our booking system.">
  • Communicate with guests to provide information on room availability, rates, packages, and amenities.">
  • Ensure accurate and up-to-date information is entered into the booking system.">
  • Process reservations, cancellations, and modifications according to established procedures.">
  • Respond promptly to guest inquiries and requests, providing assistance and resolving issues as needed.">
  • Collaborate with other departments to ensure seamless guest experiences and satisfaction.">
  • Requirements:">
    • ">
    • Previous experience in a customer service role, preferably in a hospitality or reservations environment.">
    • Excellent communication skills, with the ability to interact professionally and courteously with guests and colleagues.">
    • Strong organizational and multitasking abilities, with attention to detail.">
    • Proficiency in computer systems and reservation software.">
    • Flexibility to work evenings, weekends, and holidays, as required by business needs.">
    • Knowledge of hospitality industry practices and procedures preferred.">

What We Offer

">
  • ">
  • Competitive salary package: £25,000 - £35,000 per annum.">
  • Company pension scheme.">
  • Enhanced Company Sick Pay, Maternity and Paternity.">
  • Opportunities for career advancement and professional development.">
  • Complimentary Country Club Membership giving access to facilities such as a newly refurbished gym, pools, spa, fitness classes, and more.">
  • Staff discounts on dining, hotel stays, golf access, spa treatments, and other amenities.">
  • Access to exclusive Employee Engagement platform offering discounts and/or cask back on over 900 retailers, a wellbeing centre, recognition awards, and much more.">
  • Employee assistance program, with 24/7 assistance available.">
  • Anniversary stay: a complimentary one night stay and breakfast for two at Foxhills.">
  • Birthday breakfast: a complimentary breakfast for you and one other at one of our restaurants.">
  • Colleague social events including an annual staff party.">
  • Free on-site parking.">
  • Foxhills Collection is an equal opportunity employer and values diversity in the workplace.">

Working at Foxhills

">

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class amenities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.

">

Your Career Path

">

This role offers opportunities for career advancement and professional development within a dynamic and supportive environment.

">

How to Apply

">

If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, please submit your application.

">

Foxhills Collection is committed to equality and diversity in employment and welcomes applications from all qualified candidates.



  • Chertsey, Surrey, United Kingdom Foxhills Full time

    Foxhills Collection is seeking a skilled Reservations Assistant to manage reservations for our luxurious accommodations and amenities. Key Responsibilities: Assist in managing reservations and ensuring seamless guest experiences. Provide exceptional customer service and respond to inquiries in a timely manner. Collaborate with colleagues to achieve team...


  • Chertsey, Surrey, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is seeking an experienced Accommodation Portfolio Coordinator to join their team and contribute to the successful delivery of housing operations.The Job DescriptionManage the allocation of new build spaces, ensuring a smooth transition for residents into their new homes.Coordinate the setup of new properties on the StarRez system,...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    Foxhills Collection is looking for a detail-oriented Reservationist to join our team. The successful candidate will possess excellent communication skills and a passion for delivering outstanding customer service.Key responsibilities include:Processing reservations and managing room allocationsResponding to customer inquiries and resolving issues...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    Job Summary">We are seeking a skilled Customer Service Specialist to join our team at Foxhills Collection in Ottershaw. As a key member of our front-of-house staff, you will be responsible for managing reservations, providing exceptional customer service, and ensuring seamless guest experiences.">About the Role">">Assist guests with reservation inquiries and...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    We are looking for a dynamic Front Office Manager to join our team at Foxhills Collection. As a seasoned hospitality professional, you will be responsible for leading our front desk team and ensuring that our guests receive exceptional service.This is a fantastic opportunity to take your career to the next level and work with a renowned luxury hotel and...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    Estimated salary for this position is £45,000 - £60,000 per annum.We are seeking a dynamic and experienced Front Office Manager to lead our front desk team at Foxhills Collection. As a key member of our hospitality team, you will be responsible for overseeing all aspects of the front desk operations, including check-in, check-out, reservations, and guest...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    At Foxhills Collection, we are seeking an exceptional Front Office Manager to lead our front desk team. This is a fantastic opportunity for an experienced hospitality professional to take their career to the next level.The ideal candidate will have a proven track record of leadership and a passion for delivering exceptional guest experiences. They will be...


  • Chertsey, Surrey, United Kingdom Service Care Solutions Ltd Full time

    **Residential Management Position:**We are seeking a highly motivated and organized Accommodation Deputy Manager to support our housing association's new development project.**Responsibilities and Requirements:**The ideal candidate will have experience in a similar housing management role and possess strong organizational skills, including time management...


  • Chertsey, Surrey, United Kingdom Service Care Solutions Ltd Full time

    As a key member of our team, the Deputy Accommodation Manager will be responsible for coordinating the handover of a new development within our Housing Association. This exciting opportunity requires someone with excellent organizational skills and the ability to multitask effectively.The ideal candidate will have a strong background in housing management...

  • Luxury Spa Team Lead

    1 month ago


    Chertsey, Surrey, United Kingdom Foxhills Full time

    About the Opportunity:We are seeking an exceptional Luxury Spa Team Lead to join our team at Foxhills Collection. This is an exciting opportunity to lead and motivate a team of spa professionals, with a competitive salary of £40,000 - £50,000 per annum and opportunities for career advancement. If you have a passion for delivering exceptional guest...


  • Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Reservationist at Foxhills Collection Are you a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service? Foxhills Collection is currently seeking a Reservationist to join our team and assist in managing reservations for our luxurious accommodations and amenities. Position:...


  • Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Reservationist at Foxhills Collection Are you a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service? Foxhills Collection is currently seeking a Reservationist to join our team and assist in managing reservations for our luxurious accommodations and amenities. Position:...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    Job Vacancy: Reservationist at Foxhills Collection Are you a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service? Foxhills Collection is currently seeking a Reservationist to join our team and assist in managing reservations for our luxurious accommodations and amenities. Position:...


  • Chertsey, KT16, Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Reservationist at Foxhills Collection Are you a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service? Foxhills Collection is currently seeking a Reservationist to join our team and assist in managing reservations for our luxurious accommodations and amenities. Position:...

  • Mdt Coordinator

    2 weeks ago


    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    MDT Coordinator - Band 4**: **Fixed Term Contract /Secondment - 1 year**: Cancer Services are looking for a highly motivated and enthusiastic individual to join them in supporting the Trust in achieving and sustaining the cancer targets. The post holder will provide support to members of the Cancer Services team working across all tumour sites. The post...


  • Chertsey, United Kingdom Foxhills Collection Full time

    Foxhills is a family-owned, 4 star hotel and leisure membership club set in Ottershaw, Surrey. In addition to 70 spacious hotel bedrooms and fantastic spaces for weddings and events, the club offers a wide range of leisure activities. Two 18-hole golf courses, a par-3 nine-hole, three restaurants, an award-winning spa and gym and nine tennis courts are...


  • Chertsey, United Kingdom Foxhills Collection Full time

    An exciting opportunity for a Golf Tournament Coordinator to join Foxhills Club and Resort to ensure that members get a superb golfing experience and service, in line with our PGA and world class standards. Foxhills is a family-owned, 4 star hotel and leisure membership club with over 4,300 members in Ottershaw, Surrey. In addition to 70 spacious hotel...


  • Chertsey, United Kingdom Willimas PP Full time

    **Role** **Person** - Must possess strong organization, evaluation and problem solving skills; - Must be able to communicate effectively in writing and verbally; - Working knowledge of Microsoft Office, Excel, Power Point and Google Calendar - Must be able to work flexible hours (if required) - Must have a valid driver’s license and possess own vehicle...

  • Reception Manager

    2 months ago


    Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Front Office Manager at Foxhills Collection Are you an experienced hospitality professional with a proven track record of leadership and a passion for delivering exceptional guest experiences? Foxhills Collection is seeking a dynamic Front Office Manager to lead our front desk team at our prestigious establishment. Position: Front Office...

  • Spa Supervisor

    1 month ago


    Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Spa Supervisor at Foxhills Collection Are you an experienced spa professional with leadership skills and a passion for delivering exceptional guest experiences? Foxhills Collection is currently seeking a dynamic individual to join our team as Spa Supervisor, where you will play a key role in overseeing the operations of our luxurious spa...

  • Spa Host

    1 month ago


    Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Spa Host at Foxhills Collection Are you a friendly and organized individual with a passion for providing exceptional customer service? Foxhills Collection is currently seeking a dedicated Spa Receptionist to join our team and be the first point of contact for guests visiting our luxurious spa facilities. Position: Spa ReceptionistLocation:...

  • Project Manager

    3 weeks ago


    Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Project Manager Are you driven and organised with a desire to deliver high quality project management services? We are currently seeking a Project Manager with experience in the hotel and leisure industry to join our team at our prestigious establishment. Position: Project Manager Location: Foxhills Club & ResortType: Full-time, flexible...

  • Reception Manager

    2 months ago


    Chertsey, KT16, Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Front Office Manager at Foxhills Collection Are you an experienced hospitality professional with a proven track record of leadership and a passion for delivering exceptional guest experiences? Foxhills Collection is seeking a dynamic Front Office Manager to lead our front desk team at our prestigious establishment. Position: Front Office...

  • Site Manager

    1 week ago


    Chertsey, United Kingdom United Living Full time

    Company DescriptionUnited Living New HomesJob DescriptionManage and control the activities on site to successfully complete the project within budget, to the stipulated quality standards, within the contract period and to achieve high levels of customer satisfaction ensuring that the highest standards of Health and Safety are maintained at all times.  ...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We are looking for a warm, friendly, forward thinking administrator to join our close-knit team 14 hours per week. The hours will be over 2 set days, 8 - 3.30 pm. As Neonatal Administrator you’ll be welcoming families and professionals onto the unit with a smile, whilst performing an assortment of administrative tasks to support the clinical team across...

  • Site Manager

    4 weeks ago


    Chertsey, United Kingdom CV-Library Full time

    Company Description United Living New Homes Job Description Manage and control the activities on site to successfully complete the project within budget, to the stipulated  quality standards, within the contract period and to achieve high levels of customer satisfaction ensuring that  the highest standards of Health and Safety are maintained at...

  • Spa Supervisor

    1 month ago


    Chertsey, KT16, Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Spa Supervisor at Foxhills Collection Are you an experienced spa professional with leadership skills and a passion for delivering exceptional guest experiences? Foxhills Collection is currently seeking a dynamic individual to join our team as Spa Supervisor, where you will play a key role in overseeing the operations of our luxurious spa...

  • Spa Host

    1 month ago


    Chertsey, KT16, Chertsey, United Kingdom Foxhills Part time

    Job Vacancy: Spa Host at Foxhills Collection Are you a friendly and organized individual with a passion for providing exceptional customer service? Foxhills Collection is currently seeking a dedicated Spa Receptionist to join our team and be the first point of contact for guests visiting our luxurious spa facilities. Position: Spa ReceptionistLocation:...

  • Project Manager

    4 weeks ago


    Chertsey, KT16, Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Project Manager Are you driven and organised with a desire to deliver high quality project management services? We are currently seeking a Project Manager with experience in the hotel and leisure industry to join our team at our prestigious establishment. Position: Project Manager Location: Foxhills Club & ResortType: Full-time, flexible...