Reception Manager

2 months ago


Chertsey KT, Chertsey, United Kingdom Foxhills Full time

Job Vacancy: Front Office Manager at Foxhills Collection

Are you an experienced hospitality professional with a proven track record of leadership and a passion for delivering exceptional guest experiences? Foxhills Collection is seeking a dynamic Front Office Manager to lead our front desk team at our prestigious establishment.

Position: Front Office Manager
Location: Foxhills Collection, [insert location]
Type: Full-time

About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities:

  • Lead and oversee all aspects of the front desk operations, including check-in, check-out, reservations, and guest services
  • Train, mentor, and motivate front desk staff to ensure exceptional service delivery and adherence to company standards
  • Develop and implement strategies to optimize guest satisfaction and improve operational efficiency
  • Handle guest inquiries, requests, and escalations in a professional and timely manner
  • Collaborate with other departments to ensure seamless guest experiences
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions as needed

Requirements:

  • Previous experience preferred
  • Proven leadership and team-building skills
  • Excellent communication, interpersonal, and problem-solving abilities
  • Proficiency in hotel management software
  • Strong organizational and multitasking skills
  • Flexibility to work shifts including evenings, weekends, and holidays

Benefits:

  • Competitive salary package
  • Opportunities for career advancement and professional development
  • Staff discounts on accommodations, dining, and other amenities
  • A supportive and inclusive work environment
  • Employee wellness programs

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK

Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants.

Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more.

Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived.


AMRT1_UKCT


  • Spa Supervisor

    1 month ago


    Chertsey, KT16, Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Spa Supervisor at Foxhills Collection Are you an experienced spa professional with leadership skills and a passion for delivering exceptional guest experiences? Foxhills Collection is currently seeking a dynamic individual to join our team as Spa Supervisor, where you will play a key role in overseeing the operations of our luxurious spa...

  • Reception Manager

    1 month ago


    Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Front Office Manager at Foxhills Collection Are you an experienced hospitality professional with a proven track record of leadership and a passion for delivering exceptional guest experiences? Foxhills Collection is seeking a dynamic Front Office Manager to lead our front desk team at our prestigious establishment. Position: Front Office...

  • Reception Manager

    2 months ago


    Chertsey, United Kingdom Foxhills Full time

    Job Vacancy: Front Office Manager at Foxhills Collection Are you an experienced hospitality professional with a proven track record of leadership and a passion for delivering exceptional guest experiences? Foxhills Collection is seeking a dynamic Front Office Manager to lead our front desk team at our prestigious establishment. Position: Front Office...

  • Office Manager

    5 days ago


    Chertsey, United Kingdom Layka Recruitment Full time

    We are recruiting for a School Office Manager to oversee and ensure comprehensive and timely administrative support, working closely with the School Business Manager. Based in Chertsey, Monday - Friday 08:00 - 16:00 (40 weeks per year). Salary up to £28,000.  This role is pivotal in supporting the aims and strategic direction of the school, leading and...


  • Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    **The post holder will**: Collect incoming deliveries from Main Pathology Specimen Reception. Unpack, check and label gynaecological specimens. Perform specimen data entry tasks using the Enterprise Laboratory Information Management System (LIMS). Work to clearly defined hourly productivity targets applicable to the job role. The HPV Specimen Reception is...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    The Berkshire & Surrey Pathology Services Cytology department based at St Peter’s Hospital is seeking an enthusiastic member of staff to join our busy HPV Specimen Reception team. Work in the HPV Specimen Reception facility located in the Pathology suite at St Peter’s Hospital. Be a key part of the team supporting our HPV primary testing service that...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    Job SummaryFoxhills Collection is seeking an experienced Spa Host to join their team. This role involves providing exceptional customer service, greeting guests, and managing the spa reception area. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering outstanding service.About the RoleThis is an...

  • Office Manager

    1 week ago


    Chertsey, United Kingdom Layka Recruitment Full time

    We are recruiting for a School Office Manager to oversee and ensure comprehensive and timely administrative support, working closely with the School Business Manager. Based in Chertsey, Monday - Friday 08:00 - 16:00 (40 weeks per year). Salary up to £28,000.  This role is pivotal in supporting the aims and strategic direction of the school, leading and...


  • Chertsey, United Kingdom Layka Recruitment Full time

    We are recruiting for a School Office Manager to oversee and ensure comprehensive and timely administrative support, working closely with the School Business Manager. Based in Chertsey, Monday - Friday 08:00 - 16:00 (40 weeks per year). Salary up to £28,000.  This role is pivotal in supporting the aims and strategic direction of the school, leading and...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    **The post holder will**: - Assist in the smooth running of the Children’s Out-patient Department across both sites, offering and negotiating the most suitable appointment date and time ensuring patients meet their 18 week pathways. - Ensure patient confidentiality is maintained at all times in accordance with the data Protection Act and Trust policy. -...

  • Receptionist, Obs

    7 months ago


    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Receptionist to join our Gynaecology team at Ashford and St Peter’s Hospitals. The post includes covering the reception in the outpatient’s area or Early Pregnancy Unit and general office duties, and to provide an excellent administrative service to our patients. You will be required to use a number of systems...

  • Ward Clerk- Band 2

    2 weeks ago


    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We currently have an exciting opportunity for an enthusiastic, proactive and highly motivated Ward Clerk within our Department. You will be working on a busy Medical Ward and will undertake administrative/secretarial and reception duties under the supervision and management of the Ward manager. The role will require you to be organised and have the ability...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    Are you looking for an exciting, evolving role within the established friendly admin team in Ashford and St Peters Maternity department? The roles are within our ward areas and community clinics, the Maternity Ward Administrator will often be the first point of contact for all visitors and patients to our Maternity wards and reception areas, a smart...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    Ward Clerk - Chestnut Warrd Chestnut Ward currently has a vacancy for a full time, permanent Ward Clerk, to join our team to provide key admin support. The successful applicant will undertake administrative/secretarial and reception duties under the supervision and management of the Ward manager. We are looking for an enthusiastic, motivated and flexible...

  • Office Coordinator

    3 weeks ago


    Chertsey, United Kingdom Office Angels Full time

    **ROLE:? Office Coordinator - Temp to perm** **LOCATION**:?Chertsey, with free onsite parking **HOURLY RATE**: £15ph + holiday accrual + Office Angels benefits **HOURS**: 9am - 5pm, Monday - Friday **DURATION**:?Temp to Perm Office Angels Staines is currently working with an international and successful specialist in their field of electronic engineering....


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    The post holder will be part of the Facilities administration team and may be expected to be involved in other facilities departments such as Hotel Services, Helpdesk and Front of House Reception. The post holder will work closely with the Retail and Patient Catering team, assisting the management team preparing financial reports, end of month recharging...


  • Chertsey, United Kingdom Compass Group UK & Ireland Ltd Full time

    Foodbuy is a leading food procurement organisation based in the UK. With over £1bn of managed spend, we bring together the widest range of foodservice and hospitality clients on the planet to buy food, and everything associated with it. We work closely withour clients to deliver expert procurement services saving them both time and money and enabling them...

  • Part-time Receptionist

    7 months ago


    Chertsey, United Kingdom Avery Healthcare Full time

    **Chertsey Parklands Manor Care Home** located in **Chertsey, Surrey **is currently recruiting for an enthusiastic, team player to join us as a **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective...


  • Chertsey, United Kingdom THORPE PARK Resort Full time

    **Head of Resort Operations** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom *** **We are recruiting for a Head of Operations, here at THORPE PARK Resort, where no two days are ever the same!** We are currently recruiting for a Head of Resort Operations! Reporting into our Operations Director, you will be responsible for major...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    The Pharmacy at St Peters Hospital have an exciting opportunity for a friendly and well organised individual to join our department as a Senior Dispensing Assistant. We are a busy Pharmacy department, and your role will involve you supporting the Pharmacy dispensary team by receiving and processing prescriptions. This role will rotate across sites...


  • Chertsey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

    **Overview of Responsibilities**: To dispense prescriptions for hospital in patients and out patients, discharge prescriptions and controlled drugs for all service users. To undertake stock management in the dispensary e.g. daily stock checks, checking expiry dates To effectively and accurately use the computer stock control system for the issue of...