Support Services Coordinator for Students with Learning Needs

8 hours ago


Birmingham, Birmingham, United Kingdom BIMM University Full time
About BIMM University

We are a leading institution dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking, and creative technology.

Job Summary

This part-time role involves ensuring that students with learning needs or disabilities receive high-quality support services. The successful candidate will be responsible for managing a caseload of students, providing proactive assistance from application through to their first semester and beyond.

Key Responsibilities
  • Student Support: Work closely with applicants and students to identify and address their learning needs, assist in obtaining diagnostic reports, and help students explore referral options.
  • Service Coordination: Liaise with the DSA Team and NMH providers to set up support and funding, ensuring students receive the necessary assistance.
  • Communication: Develop learner profiles and communicate individual needs to relevant staff, maintaining confidentiality and adhering to safeguarding policies.
  • Inclusion Promotion: Actively advocate for equity, diversity, and inclusion in all student wellbeing activities, becoming a strong ally for all students.
  • Collaboration: Work alongside the Student Wellbeing Manager and Admissions team to ensure all support needs are met, playing a vital role in the enrolment and induction processes.
  • Record Keeping: Maintain accurate records of student needs, support provided, and actions taken, ensuring timely and efficient documentation.
Requirements
  • A good standard of general education is essential; a degree is desirable.
  • Previous experience supporting young adults with SEND is crucial; experience in a Student Wellbeing role is a plus.
  • Strong administrative abilities, excellent written and verbal communication skills, and computer literacy with Microsoft applications.
  • An empathetic and inclusive approach, high resilience, and the ability to manage a demanding workload.
  • A deep understanding of the role of Learning Support in a higher education context.
Benefits
  • Estimated salary: £22,000 - £25,000 per annum (pro-rata) depending on experience.
  • 25 days holiday per year (FTE).
  • Schroders SMART pension scheme.
  • A comprehensive benefits package.


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