Sales Administrator

4 weeks ago


Leeds, Leeds, United Kingdom Baker Recruitment Group Ltd. Full time
Sales Administrator Job Description

We are seeking a highly motivated and organised Sales Administrator to join our team at Baker Recruitment Group Ltd. The successful candidate will play a key role in supporting the sales team, handling customer queries, processing orders, and ensuring smooth administrative operations.

Key Responsibilities:
  • Order Processing: Accurately input and process customer orders through our bespoke database system.
  • Customer Service: Act as a primary point of contact for clients, handling queries, providing information on products/services, and resolving issues in a timely and professional manner.
  • Sales Coordination: Collaborate closely with the sales team to manage client accounts, update order statuses, and ensure smooth communication between departments.
  • CRM Management: Maintain and update client records using our CRM system. Experience in using previous CRM systems is desirable, though not essential.
  • Documentation & Reporting: Produce reports, invoices, and other documents using Microsoft Excel and Word.
  • General Administration: Support the team with day-to-day administrative tasks, including filing, data entry, handling correspondence, and maintaining a well-organised office environment.
  • Communication: Liaise with clients to confirm order details, delivery times, and address any concerns they may have.
  • Database Management: Ensure the bespoke database is kept up to date, with accurate information on client details, orders, and inventory levels.
  • Cross-Departmental Support: Work closely with other departments such as logistics and finance to ensure customer orders are fulfilled and invoiced correctly.
Key Skills and Attributes:
  • Previous Experience: Experience in sales administration or a similar role is preferred, though not essential. Candidates with customer service or general admin experience will also be considered.
  • CRM Experience: Familiarity with customer relationship management (CRM) systems is desirable but not essential.
  • IT Skills: Proficiency in Microsoft Excel and Word is required. Experience with bespoke database systems is an advantage.
  • Communication Skills: Excellent verbal and written communication skills, with a professional and friendly telephone manner.
  • Organisational Skills: Strong attention to detail, with the ability to manage multiple tasks, prioritise work, and meet deadlines.
  • Team Player: Ability to work effectively in a team environment, as well as independently when required.
  • Problem-Solving: Strong analytical and problem-solving abilities, particularly when handling customer queries or order discrepancies.
  • Time Management: Ability to manage workload efficiently, ensuring tasks are completed on time without compromising accuracy.
Additional Requirements:
  • A proactive approach to work: Showing initiative in problem-solving and improving processes.
  • Flexibility: Willingness to take on additional tasks as needed.
  • A positive attitude: Willingness to learn and grow within the role.

This role offers an exciting opportunity for growth and development within a dynamic sales environment. If you are organised, customer-focused, and eager to contribute to a successful team, we would love to hear from you.



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