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Student Experience Coordinator: Timetabling Operations

2 months ago


Leeds, Leeds, United Kingdom Study Group Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Registry & Operations Team as a Student Experience Administrator: Timetabling. In this role, you will be responsible for ensuring the day-to-day administrative functions of the office are carried out efficiently and effectively.

Key Responsibilities
  • Utilize IT systems (Salesforce and TimeEdit) to create and maintain the teaching timetable, ensuring accuracy and adherence to deadlines.
  • Manage student data, including producing progression data and associated reports, timetabling, and assessments.
  • Set up and maintain induction and student event timetables, as well as ensure students are studying the correct modules for progression.
  • Responsible for the maintenance of accurate student data in existing student management systems and for data uploads into the systems.
  • Set up and maintain Assessment Screens, including RPAG (student reports) in Salesforce, and pull and format data sheets for Assessment Boards.
  • Create exam timetables and seating plans, and release teaching and assessment timetables to students and staff.
  • Provide reports and data to the Centre Management Team, including pre-arrival and post-arrival student reports.
  • Assist the wider Student Experience Team and the Academic Team in compiling data requests, including progression data.
  • Monitor student attendance in accordance with company policy and UKVI requirements.
  • Support student induction and progression activities, and provide general administrative support for the center.
About You

We are looking for an individual with experience in timetabling or similar complex data handling, who can produce and interpret complex data, and problem-solve and solution-focused. You should be flexible and willing to work under pressure to deadlines while maintaining a professional and calm manner.

You should have strong IT skills, specifically Microsoft Office, and experience working with record management systems. Excellent attention to detail, good communication skills, and the ability to communicate with key stakeholders, including students, in a professional and helpful manner are essential.

About Us

Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. We offer a range of face-to-face, online, and hybrid study programmes, and our global network of offices and university partnerships ensure that students receive the best educational services available.

We are proud to be an equal opportunity employer and strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.