Quality Assurance Specialist
3 hours ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at NFU Mutual. As a key member of our South East Regional team, you will play a crucial role in ensuring the quality and regulatory standards of our agents across Hertfordshire, Bedfordshire, Buckinghamshire, and Essex.
Key Responsibilities- Lead the compliance strategy and implementation of standards across the region.
- Monitor and assess the performance of agents to ensure sales of NFU Mutual products and services meet required quality and regulatory standards.
- Support and oversee new agents to ensure initial training, monitoring, and sales support is provided.
- Analyse and identify common or systemic quality risks and issues, and escalate to influence and support the shaping of national development solutions or risk mitigation action.
- Complete Agency Training & Competency audits to gain control assurance and ensure compliance requirements are met.
We are looking for a motivated and experienced professional with a strong attention to detail and ability to complete audits. You will have experience gained within sales or compliance, and be ambitious with a desire to work towards qualifying for the ACII. You will also be prepared to travel on a weekly basis to our agency partner locations.
Benefits and RewardsWe offer a competitive salary of up to £45,000, annual bonus (up to 17.5% of salary), company car scheme, contributory pension scheme, and a range of other benefits and rewards.
Working at NFU MutualWe are a leading general insurance and financial services company, proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory. We value diversity and inclusion, and offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution.
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Quality Assurance Specialist
5 days ago
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