Quality Assurance Specialist
5 hours ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at NFU Mutual. As a key member of our South East Regional team, you will play a crucial role in ensuring the quality and regulatory standards of our agents across Hertfordshire, Bedfordshire, Buckinghamshire, and Essex.
Key Responsibilities- Lead the compliance strategy and implementation of standards
- Monitor and assess the performance of agents to ensure sales meet quality and regulatory standards
- Analyse and report on quality risks and issues, influencing national development solutions or risk mitigation action
- Complete agency training and competency audits to ensure compliance requirements are met
We are looking for an ambitious and experienced professional with a strong attention to detail and ability to complete audits. You will have experience gained within sales or compliance, and be keen to work towards qualifying for the ACII. You will also be prepared to travel on a weekly basis to our agency partner locations.
Benefits and RewardsWe offer a supportive culture and an attractive range of rewards and benefits, including:
- Salary to £45,000
- Annual bonus (up to 17.5% of salary)
- Company car scheme
- Contributory pension scheme, up to 20%
- 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- Family Friendly policy
- Access to savings at High Street brands, travel, and supermarkets
- £20 contribution to a monthly gym membership
- Health and wellbeing plan
- Access to voluntary benefits
- Employee Volunteering
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on NFU Mutual insurance policies
We are one of the UK's leading general insurance and financial services companies, with a proud history of putting our customers at the heart of everything we do. We are a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution.
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