IT Support Technician

2 weeks ago


London, Greater London, United Kingdom In Technology Group Full time

At In Technology Group, we are seeking a skilled IT Support Technician to join our team.

This exciting opportunity will see you provide 2nd Line technical support for hardware, software and network issues.

You will work closely with our 1st Line support team, escalating and resolving complex technical problems while delivering excellent customer service.

About the Opportunity
  • Job Title: 2nd Line IT Engineer
  • Location: Preston Central
  • Estimated Salary: £33,375 per annum (based on location and industry standards)

The ideal candidate will have proven experience in a 2nd Line IT Support role, with strong knowledge of Windows Server, Office 365 and applications, as well as network troubleshooting skills.

You will also assist with IT projects, deployments and system upgrades, providing opportunities for professional development and certifications.

Key Responsibilities:

  • Provide 2nd Line support for hardware, software and network issues
  • Maintain and troubleshoot Windows Server, Office 365 and networking infrastructure
  • Assist with IT projects, deployments and system upgrades


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