Retail Team Lead and Training Coordinator

2 weeks ago


Canterbury, Kent, United Kingdom Naylor's Equestrian Llp Full time
Job Summary: As an Academy Assistant Manager at Naylor's Equestrian LLP, you will play a vital role in supporting the Store Manager in achieving operational excellence. Your key responsibilities will include delivering exceptional customer service, managing store operations, and contributing to training development. If you have a passion for retail and are looking for a challenging and rewarding role, we encourage you to apply.

Estimated Salary: £30,000 - £35,000 per annum depending on experience.

Responsibilities:
  1. Assist the Store Manager in overseeing the day-to-day activities of the store.
  2. Develop and implement effective customer service strategies.
  3. Collaborate with the Training and Development team to design and deliver staff training programs.
  4. Monitor staff progression and training completion.


Requirements:
  • Minimum 2 years' experience in retail management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.


Benefits:
  • Incremental holiday allowance.
  • Discretionary bonus scheme.
  • Staff discount on JD Group products and other brands within the organisation.
  • Pension scheme.
  • Opportunities for personal and professional development.

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