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Voluntary Services Coordinator
2 months ago
About The Norfolk Hospice Tapping House
The Norfolk Hospice Tapping House is an independent charity that provides end-of-life and bereavement care to patients and their families. We are committed to delivering high-quality care and support, and we are seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator.
Job Summary
We are looking for a proactive and flexible individual to develop, support, and grow our volunteer workforce. As a Voluntary Services Coordinator, you will play a key role in promoting and identifying opportunities for volunteering, recruiting and training volunteers, and ensuring that our volunteer database is up-to-date and accurate.
Main Responsibilities
- Develop and implement plans to fill gaps in volunteering opportunities, in collaboration with managers and external partners.
- Compile and review volunteer role descriptions to ensure they remain accurate and relevant.
- Recruit, interview, assess, and place volunteers according to their skills and experience.
- Ensure that volunteers undergo an appropriate recruitment and selection process prior to placement.
- Maintain the Volunteer database, ensuring all information is kept up-to-date and recorded correctly.
- Provide general administrative support to voluntary services, including data entry and the use of word and excel.
- Provide relevant information and statistics necessary for monitoring and reporting on a monthly and quarterly basis.
- Support the Voluntary Services Manager with the arranging of meetings/events for volunteers.
- Ensure that volunteers are aware of relevant policy procedures and receive regular communication and updates on Hospice news.
Person Specification
We are looking for an individual with:
- Proven administration experience.
- Experience of working with volunteers or experience of being a volunteer.
- Excellent written and verbal skills.
- Ability to communicate effectively at all levels.
- Experience of dealing with confidential information.
- Excellent organisational and time management skills.
- Proven experience of maintaining databases and producing reports.
What We Offer
We offer a competitive salary, annual leave, free parking, onsite cafe, access to complementary therapy, and access to a Blue Light Discount card. We also have a friendly and approachable team who work together to ensure that our patients receive the best possible care.
How to Apply
If you are a motivated and dedicated individual who is passionate about volunteering and making a difference, please submit your application.
