Seasonal Gifting Account Manager
3 weeks ago
Delivering the Spirit of Christmas
Fortnum & Mason's Concierge team is seeking a dynamic and confident Seasonal Gifting Account Manager to provide exceptional service to our business and VIP clientele. As a key member of our team, you will be responsible for managing client relationships, processing orders, and ensuring seamless delivery experiences.
Key Responsibilities:
- Manage client relationships and provide personalized gift guidance
- Process orders and handle complex client queries
- Utilize multitasking skills to ensure timely and efficient order fulfillment
- Collaborate with the team to resolve delivery issues and provide excellent aftercare
Requirements:
- Sales and customer service experience
- Excellent Microsoft Office and technology skills
- Excellent communication and time management skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive salary
- Up to 28 days' holidays pro-rated for the time you are with us
- Fantastic discounted meals in our staff restaurant
- A fun and dynamic working environment
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