Key Account Executive
4 weeks ago
We are seeking a highly organized and excellent communicator to join our Gift Trade Sales team as a Key Account Executive. In this role, you will be responsible for managing customer relationships, curating title selections, and maintaining our team CRM. You will also support accounts that require additional operational handholding and attend customer meetings to build long-term relationships.
Key Responsibilities- Manage customer relationships and respond to queries in a timely and professional manner
- Curate title selections for customers and maintain our team CRM
- Support accounts that require additional operational handholding
- Attend customer meetings to build long-term relationships
- Oversee the Gift Trade Sales inbox and ensure efficient communication with customers and internal colleagues
- Support the Gift Trade Sales team and wider Non Trade team with key accounts and long-tail orders
- Keep the hachettegift.co.uk website up to date with new titles quarterly
- Excellent communication and organizational skills
- Ability to work with multiple stakeholders and manage competing priorities
- Presentation skills and knowledge of PowerPoint
- Team player with a growth mindset
- Knowledge of Gift Trade and account management a plus
- 28 annual leave days per year, increasing to 29 days after 2 years' service and 30 days after 5 years
- Generous pension schemes
- Rent deposit loans
- 2 community days per year
- Summer hours (finishing at 1pm on Fridays during the summer months)
- Retail discounts through Hachette rewards
- Cycle to Work scheme
- Eye care vouchers
- Wide-ranging training library
- Development programmes (including mentoring)
- Up to 70% off book purchases
- A charity bookshelf
- 12 Staff-led employee networks that are voluntary
Hachette UK is a creative powerhouse and the UK's second-largest book publishing group. We are a diverse and inclusive company that values our employees and offers a range of benefits and opportunities for growth and development.
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