Customer Experience Manager
3 days ago
We are seeking a skilled Customer Experience Manager to lead one of our key CRM functions. This role involves overseeing the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering the opportunity to be creative and drive greater personalisation.
This is an exciting chance to join Harnham as a Data-Driven Marketing Specialist and contribute to the development of our marketing strategies. If you have good experience in the CRM space and a strong understanding of customer experience principles, we encourage you to apply.
Key Responsibilities- Lead a team working on marketing automation campaigns
- Analyse customer data to inform marketing strategies
- Develop and implement targeted marketing campaigns to increase customer engagement
- Bachelor's degree in Marketing, Business, or a related field
- Proven experience in CRM software and marketing automation tools
- Strong analytical skills and ability to interpret data insights
- Competitive salary range: £40,000-£45,000 per annum
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Senior Customer Experience Manager
1 week ago
Redditch, Worcestershire, United Kingdom Harnham Full timeJob Title:Senior Customer Experience ManagerLocation:Redditch (Hybrid - 3x Days a Week in Office)Estimated Salary:£32,500 per annumAbout the Role:This exciting opportunity involves working on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering the chance to be creative and drive greater personalisation.This Senior...
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Customer Experience Manager
4 days ago
Redditch, Worcestershire, United Kingdom Harnham Full timeJob DescriptionWe are seeking a Senior CRM Executive to join our client's 3 key CRM functions. This is a unique opportunity to develop and implement strategies that drive personalisation and increase customer engagement.The successful candidate will have a strong background in CRM, specifically with Email Service Provider (ESP) tools. They will work closely...
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Customer Experience Director
4 days ago
Redditch, Worcestershire, United Kingdom Harnham Full timeRole OverviewWe are seeking an experienced Customer Experience Director to lead our CRM function, focusing on new or lapsed customers.About the RoleThis is a hybrid role, working 3 days a week in office in Redditch. The successful candidate will have experience in the CRM space and be able to drive greater personalisation through creative campaigns.Your...
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Customer Experience Representative
3 weeks ago
Redditch, Worcestershire, United Kingdom We Are Workforce Ltd Full timeCompany OverviewWe Are Workforce Ltd is a leading provider of workforce solutions, committed to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in supporting our customers across Great Britain.Salary and BenefitsThis maternity cover opportunity offers a competitive salary of up to £17,300 per annum, along...
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Frontline Customer Experience Representative
4 days ago
Redditch, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Advisor to join our team in Redditch, United Kingdom.The ideal candidate will possess excellent communication skills, a proactive approach, and a strong commitment to delivering exceptional customer service.Key Accountabilities:Initial Point of Contact: Respond to customer...
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Customer Experience Liaison in Chemical Industry
2 weeks ago
Redditch, Worcestershire, United Kingdom E3 Recruitment Full timeWe are a well-established chemical manufacturer in the Midlands, seeking a skilled Customer Experience Liaison to join our team. In this role, you will be responsible for providing exceptional customer experiences and support, driving business growth and success.Key ResponsibilitiesCustomer Communication: Develop and maintain effective communication with...
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Client Experience Manager
3 days ago
Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full timeAbout the OpportunityElliott Recruitment Solutions is recruiting a Client Experience Manager to work on a permanent basis for a client based in Redditch.This is a unique opportunity to join our team and work as a Client Experience Manager for a national organisation and market leader in their field, focusing on providing exceptional customer experiences and...
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Tesco Festive Customer Experience Ambassador
4 weeks ago
Redditch, Worcestershire, United Kingdom Tesco Full timeAbout the Role At Tesco, we're committed to serving our customers and communities a little better every day. As a festive colleague, you'll play a vital role in making magic happen during the festive season. Key Responsibilities: Deliver exceptional customer service and create a warm and welcoming shopping experience Work collaboratively as part of a team to...
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Store Experience Manager
5 days ago
Redditch, Worcestershire, United Kingdom This is an IT support group Full timeSalary and BenefitsWe offer a competitive starting salary of £9.50 per hour, which reflects the high level of skill and expertise required for this role. In addition to your salary, you'll also receive a range of benefits, including 28 days holiday a year, free drinks and food when on shift, and comprehensive training.We believe that our employees should...
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Customer Engagement Manager
3 days ago
Redditch, Worcestershire, United Kingdom Harnham Full timeAbout the Role:This exciting opportunity allows you to work on the end-to-end campaign lifecycle, focusing on new or lapsed customers. You will have the chance to be creative and drive greater personalisation.You will be responsible for managing the campaign lifecycle, including planning, execution, and analysis. Furthermore, you will develop and maintain...
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Customer Relationship Management Strategist
1 month ago
Redditch, Worcestershire, United Kingdom Harnham Full timeAbout the RoleHarnham is seeking a CRM Manager to lead one of their 3 key CRM functions, specifically focused on new or lapsed customers.Key ResponsibilitiesManage a team working on the end-to-end campaign lifecycle.Drive greater personalisation for customers.RequirementsGood experience in the CRM space.Benefits£40,000-£45,000 salary.How to ApplyPlease...
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Customer Relationship Management Specialist
1 week ago
Redditch, Worcestershire, United Kingdom Harnham Full timeAbout the RoleAs a CRM Manager at Harnham, you will lead a team responsible for the end-to-end campaign lifecycle, focusing on new or lapsed customers. This position offers the opportunity to be creative and drive greater personalization in customer interactions.We are looking for an experienced professional with good knowledge of the CRM space to join our...
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Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeAbout Our ClientPertemps Bond is a well-established company based in Redditch. As a key player in the industry, we are looking for a skilled and proactive Customer Service Coordinator to join our experienced team.Job OverviewWe are seeking an individual with excellent communication skills, customer awareness, and the ability to respond with empathy. The...
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Retail Experience Specialist
1 week ago
Redditch, Worcestershire, United Kingdom This is an IT support group Full timeJob DescriptionAs a Retail Experience Specialist, you will play a vital role in creating an exceptional customer experience in our stores. Your primary responsibility will be to provide top-notch customer service, maintain a clean and organized workspace, and work collaboratively with your colleagues to achieve sales goals.BenefitsA competitive salary of...
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Customer Relationship Manager
2 weeks ago
Redditch, Worcestershire, United Kingdom Harnham Full timeCompany Overview">Harnham is a leading recruitment agency specialising in digital marketing jobs. They are currently seeking a Senior CRM Executive to join their team in Redditch.About the Job">This role involves working on the end-to-end campaign lifecycle, focusing on new or lapsed customers. You will have the opportunity to drive greater personalisation...
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Customer Service Specialist
3 months ago
Redditch, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Redditch, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
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Sales Account Manager
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeJob Description:We are seeking a highly motivated Sales Account Executive to join our team at Pertemps Bond. This exciting opportunity will involve developing and maintaining strong relationships with existing customers, as well as identifying new sales opportunities to drive business growth.About the Role:Maintain contact with existing customer accounts and...
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Customer Service Expert
3 weeks ago
Redditch, Worcestershire, United Kingdom Workforce Staffing Ltd Full timeJob Description:We are seeking a highly skilled Sales Assistant to join our team at Workforce Staffing Ltd. As a Sales Assistant, you will play a critical role in delivering outstanding customer service and managing the full sales cycle. You will engage new leads, manage sales, gather feedback, and ensure timely responses to customer enquiries. If you have a...
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Customer Sales Liaison
1 month ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeJob DescriptionPertemps Bond is seeking a skilled Customer Sales Liaison to join their team in Redditch.Company OverviewThe successful candidate will be an integral link between the company and its customers, responsible for providing exceptional customer service, responding to enquiries, and building strong relationships with clients.Key...
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Customer Support Specialist
3 months ago
Redditch, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Redditch, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...