Store Experience Manager

1 week ago


Redditch, Worcestershire, United Kingdom This is an IT support group Full time
Salary and Benefits

We offer a competitive starting salary of £9.50 per hour, which reflects the high level of skill and expertise required for this role. In addition to your salary, you'll also receive a range of benefits, including 28 days holiday a year, free drinks and food when on shift, and comprehensive training.

We believe that our employees should feel valued and recognized for their hard work, which is why we offer a range of rewards and incentives, including a free bag of coffee each week and 30% partner discounts on food, beverages, and merchandise.

  • Key Responsibilities:
  • Supporting with store procedures including opening or closing the store, cash handling, and safety and security
  • Supporting fellow partners during periods of high volume to keep the store operating
  • Anticipating and delivering on customer and store needs by getting to know the store environment and customers
  • Creating the third place environment during each shift
  • Delivering legendary customer service to all customers by acting with a customer-first attitude and creating genuine connections
  • Maintaining a clean and organized workspace for customers and partners
  • Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards


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